Job at IPRC HUYE : Laboratory Technician in ICT ( Deadline : 23 July 2018)

Job at IPRC HUYE : 	Laboratory Technician in ICT  ( Deadline : 23 July 2018)

Job at IPRC HUYE : Laboratory Technician in ICT ( Deadline : 23 July 2018)

 

Job Description

 

– Provide technical assistance and support for incoming queries and issues related to computer systems, software and hardware

– Maintain daily performance of computer systems and printers

– Respond to email messages for customers seeking help

– Walk customer through problem solving process

– Install, modify and repair computer hardware, software and printer

– Install anti
– virus and clean up computers

– Run diagnostic programs to resolve problems

– Resolve technical problems with Local Area Networks (LAN) and other network systems

– Install computer peripherals for users

– Follow up with customers to ensure issue has been resolved

– Gain feedback from customers about computer usage

– Run reports to determine malfunctions that continue to occur

Job Profile

A level /A2 in Information Technology, Information Communication Technology any of these is compulsory, a Diploma in any of these is added advantage.

– Skills: Skills in network troubleshooting , computer maintenance and printer are also added advantage

 

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