JOB AT Radisson Blu Hotel & Convention Center : Front Office Manager : ( Deadline : 16 June 2019 )
Front Office Manager
Does the hustle and bustle of life excite you? Is guest service your ultimate passion? If you say Yes I Can! here at the Radisson Blu Hotel, we’re looking for people just like you!
At Radisson Blu Hotel, we are one team and make memorable moments for our guests.
Our first class Front Office Department is the heart of the house, and our Front Office Managers exude patience, empathy and personality to host the show through a well-rehearsed, people focused and empowered team.
A smile is essential, but you can’t hide behind it, you must be confident in business essentials and revenue generation.
Key Responsibilities of Front Office Manager:
• Achieves guest satisfaction and rooms revenue goals by supervising the Front Office operation
• Overseas and participates in the prompt and courteous check in and check out of guests
• Utilises leadership skills and motivation to maximise team member productivity and satisfaction
• People developer/exporter
Requirements of Front Office Manager:
• Proficient in all Front Office and Guest Relations procedures to be a resource when needed
• A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team member management
• Commercially aware
• Driven and ambitious to inspire the team to consistently deliver and exceed service standards
• Clear thinker with excellent communication abilities
• Strong working knowledge of Opera Property Management System
If creating memorable moments is your passion, then check in with us and say Yes I Can! Come join us and Make Every Moment Matter!
“The Radisson Blu Hotel & Convention Center in Kigali is just 5 kilometers from the bustling city center and Kigali International Airport (KGL). Our contemporary hotel is situated in an office park with Kigali Convention Center, which has room for up to 5,000 delegates. It’s just 2 km from several government embassies, the British High Commission, the Parliament and the Supreme Court.
The hotel features 292 plush rooms and suites and 2 on-site restaurants, including one with all-day dining, serve up continental and Rwandan favorites as well as the Super Breakfast Buffet. For a light bite or a relaxing nightcap, guests can visit the Lounge Bar.
The hotel also features 18 meeting rooms, including a state-of-the-art auditorium which accommodates more than 2,000 attendees, provide a sophisticated backdrop for weddings and other social events and after a busy day guests can maintain their workout regimen in our fitness center and relax in the outdoor swimming pool.””The Radisson Blu Hotel & Convention Center in Kigali is just 5 kilometers from the bustling city center and Kigali International Airport (KGL). Our contemporary hotel is situated in an office park with Kigali Convention Center, which has room for up to 5,000 delegates. It’s just 2 km from several government embassies, the British High Commission, the Parliament and the Supreme Court.
The hotel features 292 plush rooms and suites and 2 on-site restaurants, including one with all-day dining, serve up continental and Rwandan favorites as well as the Super Breakfast Buffet. For a light bite or a relaxing nightcap, guests can visit the Lounge Bar.
The hotel also features 18 meeting rooms, including a state-of-the-art auditorium which accommodates more than 2,000 attendees, provide a sophisticated backdrop for weddings and other social events and after a busy day guests can maintain their workout regimen in our fitness center and relax in the outdoor swimming pool.”
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DETAILS
Salary:To Be discussed
Schedule: Full Time
Experience: Minimum 6 years of experience
Location: KG 2 Roundabout, Kigali, Rwanda
Expiry date: Sun, 16 Jun 2019
REQUIRED SKILLS
Staff Scheduling
Fluent in English
Team Builder
Possess a Yes I Can! spirit
Coach and mentor
By applying you confirm you have these skills.
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