2 JOB POSITIONS AT AT UNIVERSITY TEACHING HOSPITAL OF KIGALI : Customer Care Officer : ( Deadline : 16 July 2019 )

2 JOB POSITIONS  AT AT UNIVERSITY TEACHING HOSPITAL OF KIGALI : Customer Care Officer : ( Deadline : 16 July 2019 )

 

 

2 JOB POSITIONS AT AT UNIVERSITY TEACHING HOSPITAL OF KIGALI : Customer Care Officer : ( Deadline : 16 July 2019 )

 

 

Job Description

1. Collect periodically the claims from customers in the suggestion boxes for analysis
2. Participate actively in the analysis process
3. Ensure that the complaints are entered into the complaints system tracker so as to take preventive actions.
4. Ensure the proper follow up of the recovery plan
5. Management of all problems related to customers
6. Identify and report on performance constraints
7. Ensure proactive systems to maintain operational performance in collaboration with other services
8. Professional appearance and commitment of customer care
9. To ensure the office, customer area and their personal appearance is at the highest level of clean line
10. Submit monthly, quarterly and annually report to the supervisor
11. Perform other related duties as required
Job Profile
“A0 in Communication, Journalism, International Relations, Marketing

 

 

CLICK HERE TO APPLY

 

 





CLICK HERE TO JOIN MUCURUZI.COM WHATSAPP BUSINESS GROUP




CLICK HERE AND SUBSCRIBE TO OUR YOUTUBE CHANNEL


Featured Posts :












CLICK SUBSCRIBE TO MUCURUZI TV YOUTUBE CHANNEL

Related posts

Leave a Reply

Your email address will not be published. Required fields are marked *