2 Job Positions at Rwandair (Deadline: 09 November 2018)

2 Job Positions  at Rwandair  (Deadline: 09 November 2018)

2 Job Positions at Rwandair (Deadline: 09 November 2018)

Job at Rwandair : Temporary Reservations Sales and Ticketing Agent  (Deadline:12th November 2018 )

RwandAir Limited is the flag carrier airline of Rwanda. It operates domestic and international services to East Africa, Central Africa, West Africa, Southern Africa and the Middle East from its main base at Kigali International Airport. Our mission is to provide unsurpassed, safe and reliable services in air transportation, including strategically linking Rwanda with the outside world, while ensuring a fair return on investment. As part of the expansion strategy we are looking for interested, qualified and competent candidates to fill the following position:

1. Job Title: Temporary Reservations Sales and Ticketing Agent 
2. Reporting: Supervisor Sales and Ticketing 
3. Job Description

To provide excellent service to customer(s) in terms of ticketing, reservations and promote RwandAir products with the aim of generating revenue and ensure customers satisfaction and loyalty.

4. Duties and Responsibilities.

  • Makes and confirms reservations for passengers;
  • Issue tickets and quote correct fares to reduce passenger complaints and debit notes;
  • Advise passengers on changes in flight plan or to cancel or confirm reservation;
  • Monitor inventory of available passenger space on flights;
  • Recruit and handle existing and prospective frequent fliers to win and retain loyalty;
  • Initiate and promote RwandAir product(s) aimed at generating revenue;
  • Record and process reservations made by phone or e-mail;
  • Help desk- assist travel Agents with seat confirmations, upgrade/ downgrade requests/proposals;
  • Issuance of MCO’s and refunds; process lost tickets and time barred tickets;
  • Assist mishandled passengers such as NOREC to reduce passenger complaints.

5. Desired Profile: Required Education, Experience and Abilities

  • Notified A level certificate;
  • IATA certificate;
  • Minimum of one year experience in airline reservations and ticketing preferably with Amadeus GDS;
  • IATA standard reservation/ticketing procedures;
  • Focus on customer Experience;
  • Good communication skills and interpersonal skills;
  • Ability to prioritize;
  • Advanced Computer Skills.

6. Required Languages

English Spoken: Fluent and Written: Excellent
Knowledge of French is an added advantage

7. How to Apply

  • An application letter addressed to Ag. General Manager -Human Resources;
  • Recent Curriculum Vitae;
  • Relevant certificates;
  • A photocopy of the national identity card;
  • Two passport photos;
  • Three referees;

The deadline for submitting application documents is November 12th ,2018 at 4pm local time at the front desk of our head office located at Kigali International Airport, Top Floor building.

NB: Only shortlisted candidates will be contacted.

 

CLICK HERE TO READ ADVERT ON RWANDAIR WEBSITE



 

Job at Rwandair : Payroll Officer (Deadline: 09 November 2018)

RwandAir Limited is the flag carrier airline of Rwanda. It operates domestic and international services to East Africa, Central Africa, West Africa, Southern Africa, the Middle East, Asia and Europe from its main base at Kigali International Airport. RwandAir has a second hub in Cotonou, Benin that serves the Central and West African markets. Our mission is to provide unsurpassed, safe and reliable services in air transportation, including strategically linking Rwanda with the outside world, while ensuring a fair return on investment. As part of the expansion strategy we are looking for interested, qualified and competent candidates to fill the following position: 

1. Job Title: Payroll Officer
2. Reports to: Manager Payroll and staff Benefits 
3. General Description

Responsible for preparing the payroll, staff benefits, welfare and social services.

4. Duties and Responsibilities

  • Perform daily payroll department operations;
  • Manage workflow to ensure all payroll transactions are proceed accurately and timely;
  • Prepare on a monthly basis the information needed to update the payroll and submit it to the payroll Manager every month;
  • Reconcile payroll prior to transmission and validate paid benefits;
  • Ensure that remuneration levels, structure and benefits remain competitive;
  • Handle all matters about welfare and social services (medical insurances, injuries, weddings, death allowances);
  • Prepare the terminal benefits to close the files of exit staff;
  • Staff Loan Management;
  • Inform the Bank when a staff member resign or if the company terminates his/her employment contract;
  • Understand the proper taxation of employee benefits.

5. Desired Profile: Required Education, Experience and Abilities

  • Degree in Management with specialization in finance or accounting;
  • At least 2 Years of relevant experience in corporate company;
  • Proficient in relevant computer software;
  • Knowledge of regulatory standards and compliance requirements;
  • Strong communication and presentation skills;
  • Fluency in written and spoken English and working knowledge of French is an added advantage;
  • Analytical thinking, good interpersonal and attention to details;
  • Conversant with Salaries and benefits preparations systems and procedures;
  • High level of Integrity and Confidentiality;
  • Must have a clear understanding of the Rwanda labour law.

6. How to apply:

  • An application letter addressed to General Manager -Human Resources;
  • Recent Curriculum Vitae;
  • Relevant certificates;
  • A photocopy of the national identity card;
  • One passport photo;
  • Three referees.

The deadline for submitting application documents is November 9th, 2018 at 4pm local time at the front desk of our head office located at Kigali International Airport, Main Airport building.

NB: Only shortlisted candidates will be contacted.








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2 Comments

  1. Mbabazi scovia

    Good morning good people, murakoze kuja mutugezaho ubu butumwa.No w am interested in English instructor I was born in Rwanda and studied in Uganda and am a linguistic person because I can speak the following languages; English, kinyarwanda,Swahili and Luganda mention but few.Thanks and have a good day.Am mbabazi scovia by names.

    Reply

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