2 JOB POSITIONS AT Umutanguha Finance Company (UFC)

2 JOB POSITIONS  AT Umutanguha Finance Company  (UFC)

 

 

2 JOB POSITIONS AT Umutanguha Finance Company (UFC) 

 

JOB AT Umutanguha Finance Company  (UFC) : MARKETING & CLIENT PROTECTION OFFICER : ( DEADLINE:18 December 2018 )

 

JOB ANNOUNCEMENT

 

Umutanguha Finance Company Plc (UFC), a microfinance institution operating in Rwanda headquartered in Kigali, Opposite Nyamirambo Stadium, House # 177, KN2 Avenue, P.O Box 2998 Kigali, Tel 0788387730, email: [email protected] , wishes to recruit focused, results-oriented and suitably qualified professional to fill the position of “Marketing and Client Protection Officer”

Reporting hierarchy :

The Marketing & Client Protection (MCP) Officer will administratively report to Marketing and Partnership Manager and work closely with Regional Managers

Number of vacancies :

1 position

Job Type :

Full time, Indefinite contract with a prior 3-month probation period

Location :

West Region with travels to North Region and other UFC regions

Opening date :

December 3rd,2018

Closing date :

December 18th,2018 at 5:00

Job Category :

E-3

JOB SUMMARY:

The MCP Officer will assist Regional Managers and Branch Managers in establishing and maintaining a good relationship with current and potential clients by supporting the sales of all UFC products and ensure good customer service, client protection and social performance in the region.

 

KEY DUTIES AND RESPONSIBILITIES:

 

Support products Marketing and sales activities at Region level
To introduce UFC products and services, especially savings, to the target population
To follow up the prospects by a regular contact with the identified potential clients
Enhance and establish a relationship with existing & prospective customers in the segment by visiting/talking to clients on a daily basis
Attending meetings with clients to build relationships with existing accounts.
Solicit new business from present and prospective customers; maintain ongoing business relationships with present customers in order to take advantage of additional cross-selling opportunities.
Alerting the sales team to opportunities for further sales within key clients.
Passing leads to the sales team and following up on progress.
Involve in savings promotion activities according to specifics of areas planned.
Ensure establishment and maintenance of the strong rapport with the clients
Achieve all business targets within the allocated time
Foster uptake and usage of all electronic banking products by existing and potential clients of the region’s catchment area
Provide in-depth trainings or awareness campaigns to existing and potential clients explaining all UFC products. The trainings are to be delivered either remotely or onsite with the client.
Provide 1st level support and trainings to the agents on Funds Transfer and Cash rebalancing related issues and all other issues regarding agency banking operations
Conducting business reviews to ensure clients are satisfied with their products and services.
Coordinate Client Education and Protection initiatives
Assist in promoting financial literacy and consumer protection among the staff/clients in the region in partnership with Branch Managers and Peer-Trainers
Ensure implementation of financial literacy framework in coordination with relevant stakeholders
Escalating and resolving areas of concern (Complaints) as raised by clients.
Carrying out client satisfaction surveys and reviews.
Liaising with internal departments to ensure client needs are fulfilled effectively.
Assist in continuous monitoring and implementation of Client Protection principles, and UFC code of conducts in that regards
Ensure all branch prepare and maintain the customer disclosure material (Key Fact Statement) updated and circulated.
Be the institution’s focal person for client protection and social performance.

 




Skills Required:

At least a first University degree in Marketing or Social Studies
Driving License “A Category”
Have proficient knowledge on the use of Microsoft Office packages.
Have basic technical knowledge on microfinance products and digital finance
Good Communication and interpersonal skills
Good Negotiation skills and an ability to build rapport with customers.
Analytical and Problem Solving
Strong communication ability in Kinyarwanda and working knowledge in either English or French
Previous sales and/or community mobilization experience
Hardworking with a strong work ethic.
How to apply for the job:

Please submit the following electronically to [email protected] by 18/12/2018, 17:00.

Application letter
Curriculum vitae
Studies documents (copies of Certificates, academic transcripts, degree, etc)
Training and experience documents
A list of three references and their contacts
All applications will be treated with confidentiality. Only short-listed candidates will be contacted.

The Management




 

JOB AT Umutanguha Finance Company (UFC) : HEAD OF LEGAL & COMPANY SECRETARY: ( DEADLINE:15 January 2018 )

 

 

 JOB ANNOUNCEMENT 

 

Umutanguha Finance Company Plc (UFC), a microfinance institution operating in Rwanda headquartered in Kigali, Opposite Nyamirambo Stadium, House # 177, KN2 Avenue, P.O Box 2998 Kigali, Tel 0788387730, email: [email protected] , wishes to recruit focused, results-oriented and suitably qualified professional to fill the position of “Head of Legal & Company Secretary”

Reporting hierarchy :

The Head of Legal and Company Secretary (HL&CS) reports to the CEO

Number of vacancies :

1 position

Job Type :

Full time, Indefinite contract with a prior 3-month probation period

Location :

UFC Headquarters

Opening date :

December 11th,2018

Closing date :

January 15th,2019 at 5:00

Job Category :

B or C depending on experience

JOB SUMMARY:

The Head of Legal &Company Secretary has a dual role consisting of (i) having primary responsibility for the Company legal function as head of the legal department and attendee of the Board of Directors’ meeting, and (ii) being responsible for the corporate governance of the Company as Corporate Secretary. The HLO is responsible for overseeing all law-related areas of the operations of the Company, with a focus on banking and financial regulatory matters, legal compliance, development of policies, employment, and labor, litigation and contracts. The HL&CS is responsible for identifying legal risks associated with the operations of the Company and proposing mechanisms for mitigating such risks. This requires the HL&CS to work closely with each of the other officers, and their departments, to appropriately be aware and advice. In collaboration with all senior management of the Company, the HL&CS must ensure that a culture of integrity and transparency is developed and maintained in the organization, overseeing the implementation of and compliance with policies and laws, including UFC’s Code of Conduct.

KEY DUTIES AND RESPONSIBILITIES:

I. Corporate Governance:

Acting as the Corporate Secretary of the Company
Advising Management and the Board of Directors on the scope of their authority, appropriate decision-making, and legal aspects of their decisions.
Attending all meetings of the Shareholders, Board of Directors and relevant Committees
Leading the scheduling of meetings of the corporate bodies of the Company to ensure compliance with applicable requirements and to ensure that all decisions are adopted in a timely manner and by the appropriate corporate body
Assisting with preparation of the Shareholders Meetings, Board and relevant Committee meetings
Sending meeting notices to all Shareholders, members of the Board and all relevant Committee members, as applicable
Providing guidance to the Management and Board of the Company in the preparation of materials for each meeting
Providing legal advice to the Chair of the Board in the exercise of the Chair’s duties
Recording attendance at all Board and Committee meetings
Ensuring that quorum requirements are met and that decisions are adopted in accordance with applicable law and the Company’s constituent documents
Drafting minutes at Shareholders’, Board meetings and applicable Committee meetings and drafting resolutions, as necessary
In coordination with UFC Administration and HR Committee, ensuring that appointments and removals of Directors are documented and approvals from authorities are obtained in a timely fashion, as required, issuing formal letters of appointment and removal to the Directors
Ensuring compliance with applicable laws, regulations, UFC policy, and principles of good corporate governance
Promptly reporting and advising on conflicts of interest in accordance with UFC policies and the Code of Conduct
Advising Board of Directors on their responsibilities, including their fiduciary obligations
Periodically assessing governance practices and Directors’ performance and recommending ways to improve
Maintaining all corporate records and documenting all corporate decisions
II. Compliance with microfinance regulation applicable to the activities and operations of the Company

Determining the obligations of the Company based on applicable banking and microfinance legislation and adjusting policies and processes as necessary to reflect such obligations
Staying abreast of changes in applicable banking and microfinance laws and regulation and timely communicating such changes and updates to Management and relevant staff
Reviewing internal documents and policies to ensure they are drafted in accordance with applicable law
Reviewing and preparing, as necessary, contracts and documentation used by the Company in the business of providing financial services to its clients
Assisting in the preparation and drafting of reports and communications to the regulator

III. Legal support to other areas of the operations of the Company

As a member of the Senior Management of the Company, offering guidance to the various departments and divisions of the Company and making decisions with the Senior Management to manage the Company’s day-to-day operations
Implementing the instructions of the Board of Directors of the Company concerning the legal aspects of the operations
Providing support to the Company, especially to the Human Resources function, to ensure compliance with labor and employment obligations as an employer, including registering with local authorities and entering into employment contracts drafted in accordance with local law and that protect the interests of the Company
Providing legal support to determine the best hiring structure
Engaging with tax experts as necessary in order to provide advice as to tax liabilities and practices of the Company, including those related to transactions with local and foreign third parties and proposing ways to structure such transactions in order to obtain the best tax treatment available under applicable law
Reviewing and drafting documentation related to the implementation of potential projects by the Company, including grant agreements and partnerships with third parties
Reviewing and negotiating (in coordination with UFC CIALCO and the CEO) loan agreements and other arrangements for the financing of the operations of the Company
Providing legal opinions based on local law regarding various aspects of the operations of the Company
Identifying legal risks associated with the operations of the Company and proposing mechanisms for mitigating them
Reviewing and drafting documentation and contracts related to the day-to-day activities of the Company, especially loans to the Company’s clients but also including other documents such as leases, sales, and services agreements, ensuring that the documentation protects the Company’s interests and complies with applicable law
Staying abreast of the laws and regulations applicable to the Company
Assisting in the process of legalization and authentication of documents prepared or to be used abroad
Providing training to staff on various areas relevant for the Company’s operations
Assisting the CEO to give feedback to various correspondences
IV. Representation of the Company before courts and administrative agencies

Identifying and hiring the services of outside advocates, as needed, overseeing outside advocates’ work and billing
Coordinating and overseeing the representation of the Company before local authorities and courts, as required
Maintaining resources and overseeing collection litigation and fraud prosecution, in keeping with UFC practices and policies
Coordinating and overseeing the pursuit of claims by the Company as applicable, and defending the Company against claims by third parties
V. Organizing and supervising the legal support provided to the Company

Identifying and hiring the services of outside legal advice, as needed, overseeing outside advice’s work and billing
Providing periodical reports on activities and projects to the Chief Executive Officer, the Board of Directors and its Committees and UFC Impact’s General Counsel
Developing a strategic vision and plan for the legal function, including its staffing so that the function appropriately aligns with, and supports the operations of the Company
Coordinating and supervising the work of other attorneys and legal staff providing legal services to the Company.
Other duties may be assigned


Skills Required:

 

Law degree; Postgraduate diploma (LL.M) preferred
Have proficient knowledge on the use of Microsoft Office packages.
Good Communication and interpersonal skills
Analytical and Problem Solving
Strong writing and communication abilities in Kinyarwanda and English as well as a working knowledge in French
Experience in Microfinance, finance and banking operations preferable
Experience in corporate law
Experience in litigation and labor law preferred
How to apply for the job:

Please submit the following electronically to [email protected] by 15/01/2019, 17:00.

Application letter
Curriculum vitae
Studies documents (copies of Certificates, academic transcripts, degree, etc)
Training and experience documents
A list of three references and their contacts
All applications will be treated with confidentiality. Only short-listed candidates will be contacted.

The Management








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