20 JOB POSITIONS AT Urwego Bank PLC : Sales Associate (Loan Officer) : ( Deadline : 22 May 2019 )

20 JOB POSITIONS AT Urwego Bank PLC : Sales Associate (Loan Officer) : ( Deadline : 22 May 2019 )


20 JOB POSITIONS AT Urwego Bank PLC : Sales Associate (Loan Officer) : ( Deadline : 22 May 2019 )



8th May 2019






To provide a ladder of opportunity to underserved communities in Rwanda, as we proclaim and live the Gospel of Jesus Christ.




We share the hope of Christ as we provide financial services and biblically based training that restore dignity and break the cycle of poverty.




The love of Jesus Christ motivates us to identify with those living in poverty and be His hands and feet as we strive to glorify God.



Sales Associate (Loan Officer)


Urwego Bank Plc is dedicated to provide financial services to the people of Rwanda. Motivated by Jesus Christ’s call to serve those in need. Its mission is to achieve economic spiritual transformation in the lives of underserved, using financial services and tested trainings as we share Jesus Christ’s love. Urwego Bank wishes to recruit Twenty (20) qualified, competent, committed and proactive Sales Associate (Loan Officer) to support the sales business in different Branches and credit office at Urwego bank Plc as indicated below.


Service: Sales Associate

Department: Service Delivery Department

Reporting to: Sales Team leader




Branch/ Credit Office                                         Number


Bugesera Microfinance Branch                                  2


Kabarore Credit Office                                                  2


Rwamagana Microfinance Branch                             2


Ngoma Microfinance Branch                                      2


Huye Microfinance Branch                                          2


Muhanga Microfinance Branch                                  2


Musanze Microfinance Branch                                   2


Rubavu Microfinance Branch                                     2


Gicumbi Credit Office                                                  1


Nyabugogo Microfinance Branch                             3







Supporting the management of a portfolio of micro borrowing clients with proper supervision, help to achieve growth targets as well as maintain excellent portfolio quality and provide reliable and quality customer service in a way that promotes Urwego Bank’s entire business and enhances transformation in clients’ lives.





Promote and fulfill Urwego Bank’s 3Ms as listed above while working within a Christ-centered environment that is mission-driven, community-oriented and results-driven.

Spiritual Integration and Christian Witness

1. Ensure a personal, healthy spiritual balance within a family, work, and church life through the adoption of biblical personal and spiritual disciplines; and

2. Conduct daily work, make decisions and help Urwego Bank make decisions in a way that witnesses to the presence, power, and love of Jesus and the reality of his Kingdom on earth.



Major Areas of focus:


Marketing and growing the number of active clients
Growing the total Portfolio Outstanding of the branch
Managing the Portfolio at Risk of the loan book under their control
Client Retention
Holistic life improvement (HLI) trainings
Quality customer service
Driving mHose and other electronic financial usages in the bank
Essential Duties/ activities for the sales staff:


The sales staff will work with the sales team leader or a senior sales officer to achieve the following:


Marketing and Business Development of microlending products to achieve growth targets.
Process and Administer loans/ loan origination.
Manage community/Trust Banks.
Monitor loans to ensure portfolio at risk (PAR) stays within target.
Maintain Superior Levels of Customer Delight.
Act as Marketing Agent for other Urwego Bank products and services







Minimum Education and Experience

High school and or Advanced diploma in a business-related subject or field from a reputable school/ college/ University
Experience of working with grassroots communities, cooperatives, savings, and lending groups will be added advantage.
High school graduate applicants should have no less than three years of field experience or and community work.
Having a teaching experience would add an advantage


Skills expected.


Personal acknowledgment of and commitment to Urwego’s mission and values.
Good mathematical skills, ability to calculate interest, commissions, percentages, etc.
Strong ability to motivate, engage and train adults and communities
Community-based conflict resolution
Good skills in organization and time management
Excellent negotiation, presentation, communication and interpersonal skills.
Knowledge of the economy/markets where Urwego Bank is operating
Basic skills in personal computer operation, word processing and spreadsheet software.
Personal experience in managing or running a business is added advantage
Outgoing personality which enjoys working with people


How to apply:


Please submit the following documents to Urwego Bank Plc Branches as indicated in the table above on location or at Urwego Head office in Remera Kigali).

In your application please indicate exactly where you need to work from.

Motivation/application letter explaining your suitability for the sales staff position
Curriculum vitae (CV) and a copy of academic documents.
2 referees that are not blood relatives with their full address/contact.
Recommendation from your church pastor or priest whichever applies.
Copy of your National ID
Statement of Faith.
Deadline for application: Friday 22nd May 2019. 5 PM

Applicants should preferably be residents in the areas where the job is located or possess proven knowledge of the job location.

Only shortlisted Candidates shall be contacted for the test and interview.

Thank you

Urwego Bank PLC





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