5 Job at RWANDA SOCIAL SECURITY BOARD : Receptionist (Deadline: 11 June 2018 )

5 Job at RWANDA SOCIAL SECURITY BOARD : Receptionist (Deadline: 11 June 2018   )


5 Job at RWANDA SOCIAL SECURITY BOARD : Receptionist (Deadline: 11 June 2018 )

 

Job Description

1. Receive and orient clients: ?
– Receive, inform and orient stakeholders appropriately;

– Receive correspondences and make its orientation

– Receive and respond the calls

– Responds to public inquiries

Job Profile

A1 in Secretariat Studies, Linguistic and Literature, Public Administration, Administrative Sciences, Management.

Key Technical Skills & Knowledge required:

– Strong interpersonal and communication skills
– High attention to detail
– Able to stand for extended periods of time
– Avid understanding of front desk operations
– Good time management skills
– Excellent telephone etiquettes
– In depth knowledge of administrative and clerical protocols
– Knowledge of customer services practices
– Highly skilled in handling incoming calls and routing them appropriately
– Highly skilled in greeting visitors and directing them to the right person or section
– In
– depth knowledge of managing the guests book and issuing security passes
– Hands
– on experience in giving information and answer questions
– Proven record of answering calls and taking messages
– Demonstrated ability to deal with phone and email enquiries
– Able to keep an organized reception area
– Comprehensive knowledge of organizing reading material in the waiting area

 

CLICK HERE TO READ MORE AND KNOW HOW TO APPLY

 







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