Job at American Refugee Committee (ARC ) : Receptionist (Deadline: 02 February 2018)

Job at American Refugee Committee (ARC ) : Receptionist (Deadline: 02 February 2018)

Job at American Refugee Committee (ARC ) : Receptionist (Deadline: 02 February 2018)


ARC is looking for qualified, self-driven and committed individual to join its Kigali main office – in the position of Receptionist.



Full time; based in Kigali

Key responsibilities:

  • Greet, welcome, guide and direct office guests appropriately
  • Handle, answer, screen and forward incoming phone calls
  • Ensure reception area is kept tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) available for both guests and ARC operations
  • Provide or channel appropriately for basic and accurate information in-person and via phone/email to inquiries
  • Receive, sort and distribute daily mail/deliveries and courier
  • Ensure front office safety and security, following laid down office safety and access procedures)
  • Arrange travel and accommodations, calendars and schedules, and related accountabilities for relevant staff
  • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Minimum qualifications:

  • Minimum: Higher diploma plus relevant certifications in Front/Office Administration or Management
  • At least three years (3) proven full time work experience as a Receptionist, Front Office Representative or similar role, in a large and busy agency/office.
  • Proficiency in Microsoft Office Suite required.
  • Hands-on experience handling and using office equipment (e.g. Landline , Fax Machine, Scanner and printers)
  • Professional attitude and appearance, and ability to multitask
  • Ability to adapt and handle emergency situations in a timely, calm and effective manner
  • A pleasant personality, with customer service orientation and attitude
  • Solid written and verbal communication skills required


Submit 1 page Cover letter, an updated CV (maximum three pages) and names, title and contacts of three professional referees, to include most current employer/supervisor – via email to:

 [email protected]  with the POSITION applied for clearly indicated in the subject line. The deadline for submission of applications is February 2, 2018 at 16:00hrs.

Only applications received through the above stated email address will be considered. Only shortlisted candidates will be contacted.

American Refugee Committee is an Equal Opportunity Employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or protected veteran status.  American Refugee Committee complies with all applicable laws governing nondiscrimination in employment.


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