Job at ARC : HR& Administration (HRA) coordinator (Deadline: 04 May 2017 )
DATE: April 2017
COUNTRY PROGRAM: Rwanda
RESPONSIBLE TO: Country Director
STATUS: Full Time
SUPERVISORY CAPACITY: Country HR and Admin. Staff
APPLICATION DEADLINE: May 4, 2017
COUNTRY PROGRAM MISSION
The overall goal of ARC’s program in Rwanda is to improve life’s conditions and capabilities of the displaced refugee population from eastern DRC and Burundi by ensuring the provision of basic services (adequate health care, shelter, water, sanitation & hygiene, HIV/AIDS prevention & treatment) and enabling economic recovery in six refugee camps located in Byumba (Gihembe camp), Kibuye (Kiziba camp), Gatsibo (Nyabiheke camp) and Nyamagabe (Kigeme), Mugombwa and Mahama, in Rwanda.
PRIMARY PURPOSE OF THE POSITION
The Human Resources and Administration (HRA) Coordinator is a senior staff and member of the country program leadership team and will oversee the human resources and administration activities of the Rwanda country program. Primary duties include: HR Policy, staff administration and welfare, discipline and corrective actions; also recruitment and compensation, and training and mentoring staff on HR policies and procedures. This position will report directly to the Rwanda Country Director and will receive technical support and guidance from HR department, ARC Headquarters. This is a full time position.
MAJOR AREAS OF ACCOUNTABILITY:
- Oversee implementation of departmental plan, and continually measure departmental progress against key strategic goals, regularly report on progress, and hold his/her team accountable to prioritizing and expected delivering results.
- Keep up to date with Rwanda country Employment and Labor Laws, and guide ARC Rwanda HR policy compliance and decisions around key people issues such as staffing plans, structural compensation management, benefits, training and development, budget, and labor relations.
- Take a lead role in staff welfare, discipline and corrective actions.
- Lead in recruiting new staff and development of key existing talent with clear career mapping and planned growth opportunities.
- Work with theLeadership Team to maintain and monitor an effective administrative and human resource system to support all program sector activities while assuring accountability and transparency.
- Champion ongoing staff training and skills development, including through ARC LEADS program and performance management.
- Compensation – salary/wage analysis and plans – working hand in hand with Rwanda finance control unit
- Support in technical management of field based administration staff ensuring high levels of HRA competency within the team.
- Represent ARC HRA matters in Rwanda including in sectoral or professional associations
- All other backstopping duties necessary as directed by the Country Director.
EDUCATION, TECHNICAL SKILLS & KNOWLEDGE REQUIRED
- A minimum of seven years’ experience successfully running a robust country or large program level HRA department. International experience in developing countries a plus.
- Minimum Bachelor’s degree in Human resources, Administration, NGO Management or closely related social sciences required; with post graduate qualifications and relevant professional certifications preferred.
- Minimum three years of managerial experience, supervising senior and middle level HRA teams.
- Experience successfully working in and with diverse multi-cultural teams and environment.
- Exceptional computer skills in Microsoft software products: Excel, Word, outlook etc. and HR and Administration software.
- Solution, service and support oriented attitude and work ethic; and a willingness to guide colleagues and charges towards exploring options and solutions, while assuring fidelity to expected HRA policies and compliance.
- Experience with change management in HRA settings, promoting process improvement, people skills and employee welfare and retention.
- Strong communications proficiency and presentation skills in English required.
- Active membership and participation in professional HR networks and associations expected.
- Good understanding of inter/national human resource policies and procedures.
KEY BEHAVIORS & ABILITIES
- A team player, with ability to work with teams in a high paced, high pressure environment.
- Flexibility to work long extended hours if needed, to meet changing or high demands of a large and fast paced work environment.
- Great mentorship, coaching and staff support approach to work.
- Ability to prioritize multiple tasks and meet tight and strict deadlines.
- Extreme flexibility with the ability to cope with stressful, likely changing scenarios or situations.
- Exhibit the values of respect, team-spirit, non-violence, impartiality, humor, equity, dedication, inquisitiveness, simplicity in work-style and integrity.
- Transparency, accountability and ethical behavior in daily organizational activities.
American Refugee Committee is an Equal Opportunity Employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or protected veteran status. American Refugee Committee complies with all applicable laws governing nondiscrimination in employment.