JOB AT BBOXX Capital Rwanda : Shop Manager : ( Deadline : 16 May 2019 )
BBOXX Energy access in sub-Saharan Africa is a significant problem, with more than 600 million people currently without mains electricity supply. For example, in Rwanda, 9.5 million people or 81% of the population cannot access mains electricity, which has a negative impact on the quality of life and limits people’s chances of achieving economic prosperity.
BBOXX is helping to address this issue by providing off-grid communities in developing countries with smart, affordable and clean energy solutions. BBOXX customers typically use a Pay-As-You-Go payment method, which offers more access to people who are able to have electricity at home at a price they can afford. To date, BBOXX has installed more than 150,000 systems and provided around 750,000 people with access to energy. We are the leading global off-grid solar company, and are fully vertically integrated, controlling every part of our customer experience.
We invite you to join us on this journey to electrify the off-grid world!
BBOXX Capital Rwanda wishes to recruit qualified and self-motivated staff to work in the following position;
Title: Shop Manager
Reports to: Retail Supervisor
Location (Up-Country): Shop
Purpose: To maintain the standard processes and procedures for the shop to run smoothly.
Be a friendly, welcoming face for customers
Act as a helpful and informative first point of contact for customers
Manage stock at the shop, arrange deliveries from shop to clients/DC/Sales agents
Cooperate with local authorities on the requirements and seek advice from the line manager
Inform Retail Manager of any suggested improvements to BBOXX procedures or processes and any irregularities
Manage shop petty cash processes like requisition, spending, documentation, and reporting
Make sure all the system and non-system issues are reported on time through Rwanda Service Desk (RSD) and your line manager for advice and solution.
Ensure that daily actions such as assign stock/installation/repossession/replacement are recorded on time to allow accurate reporting.
Facilitate the scheduling of daily technician actions
Description of tasks
Physically open and close shop each working day
Tidy shop and surrounding area daily to ensure presentable to potential and existing clients
Report daily to Retail Supervisor about shop activities
Meet with Retail Supervisor weekly for updates on progress and achievements
Manage and organize all job tools/equipment used at the shop both physical and soft.
Manage properly all customer related documents such as contracts, installation, and repossession reports.
Guide customers walking into the shop on BBOXX products and services
Provide replacements/swap for customers coming to the shop with technical issues and ensure it is recorded correctly in the system
Manage daily cash disbursement in the facilitation of shop operations
In coordination with the Retail Supervisor, reconciles cash at the end of each day
Handle cash and expenditure receipts with care ensuring that the receipts are correct.
Do cash count report every morning and evening
Send the petty cash receipts to the DC at every logistics route
Make sure that all stock moving/moved out is assigned to the technician and right customers
Keep stock organized to enable accurate counting and safekeeping of stock
Send and receive products and other items between shop and DC through the logistics route and to-and-from customers or SAs
Regularly create stock inventory as per the prescribed stock taking process
Communicate to prevent stock-outs upon stock shortages
Seek advice on any irregular happening through your line manager or support team where necessary.
The ideal candidate should have a diploma in Business Administration, Accounting and Finance, Social Sciences or any other related field and may have previously worked in any administration or management position
Desired skills include:
Strong customer focus
Excellent verbal communication, listening and phone skills
Ability to develop excellent product and process knowledge
Strong at multi-tasking
Good motivational skills and enthusiasm
Ability to show understanding to customer needs
Proficient at using computers for reporting
Resilience when faced with stress; Positive attitude and energy
Organized and stays on top of things;
Good communicator both up and down
Deadline: Friday, 16th May 2019 at 13.00 hours
How to apply:
Send your CV & Degree to [email protected]
Must put the position you are applying for in the subject line. Failure to do this, your application shall not be considered.
Only Shortlisted candidates will be invited for an interview