Job at Tigo Rwanda: 3 Positions available (Deadline: Check each Position)

Job at Tigo Rwanda: 3 Positions available (Deadline: Check each Position)

Job at Tigo Rwanda: 3 Positions available (Deadline: Check each Position)

 

Job at Tigo Rwanda: Head Mobile Financial Service (MFS) (Deadline: 21 July 2017)

Tigo Rwanda is part of a global telecommunications company- Millicom with presence in Africa and Latin America. Launched in 2009, we are the second largest telecommunications company in Rwanda, offering GSM, 2G, 3G and 4G as well as mobile financial services under the Tigo brand. Are you up for the challenges, join our team today as the;

POSITION: HEAD MOBILE FINANCIAL SERVICE (MFS)

JOB PURPOSE

Over all the role is responsible for the Mobile Financial Services Unit, reporting to the Chief Commercial Officer. As the Head of the unit you are responsible for the management of all resources in your unit as well as planning and execution of the company’s business strategy.

KEY RESPONSIBILITIES

Management

  • Ensures that the team is equipped with adequate and appropriate resources for the execution of the strategy
  • Takes an active role in the skills development of members of this team and that of the wider organization
  •  Creates succession plans for all critical positions
  • Maintains and strengthens the short and long term viability of the business in terms of financial, regulatory, fiscal and operational aspects
  • Proactively identifies and mitigates risks by ensuring regulatory, Internal control and fiscal compliance; operational continuity; environmental and social responsibility in execution; fraud detection and management
  • Exemplifies Tigo culture and values and instils these in the unit team
  • Ensures continuous, clear and precise communication between field and office based staff
  • Provides clear strategic direction to the team and motivates them to achieve targets
  • Provides tactical guidance to the team and ensures that staff have clear roles and are executing to an excellent standard
  • Recruits, trains, mentors and retains the best human resources and endorse the best talent for key positions in the organization





Strategy

  • Develops a robust plan to optimize the development of the forecasted market, identify risks and opportunities
  • Contributes towards the development of the strategic plan for Millicom
  • Details and validates the functional plans
  • Monitors the implementation of strategic initiatives and report on their status
  • Monitors product performance results and trends and undertakes corrective actions where required
  • Identifies and communicates key factors impacting short and medium term results
  •  Identifies and supervises key action points and review monthly

Commercial

  • Works with the Regional MFS Team to agree on an innovation agenda
  • Oversees execution of product roadmap that responds to customer-needs
  • Supervises management of agent network, ensuring appropriate growth rate, incentivization, performance, quality, visibility, and liquidity
  • Ensures execution of relevant and timely marketing campaigns and branding that adheres to the Global Brand Principles
  • Oversees customer acquisition efforts, maintaining required subscriber intake, ARPU, and acquisition incentives and minimizing churn

 Operational

  • Manages and monitors all operational aspects of the business unit
  • Ensures accurate documentation of all policies and processes and optimizes the efficiency of these processes
  • Collaborates with other business units to ensure effective customer support with effective escalations to back office
  •  Implements and documents effective risk management policies
  • Ensures effective management and delivery of all MFS projects

 Profitability

  • Optimizes gross margin by proactively administering all of the components of the unit
  • Comprehensively understands all costs and revenue levers of the business unit
  • Formulates and implements detailed plans for cost reduction
  • Devises and administers the annual MFS budget and five year plan

 QUALIFICATION AND EXPERIENCE

  • Post Graduate Degree in Economics, Business Administration, Marketing, Finance, Management, Communications or related disciplines
  •  7 – 10 years of  experience in a managerial position
  • Experience in telecoms, e-commerce, software, finance or other related industries preferable
  • Experience working in Emerging Markets required
  •  Highly self-motivated, self-directed, and attentive to detail
  • Able to manage and inspire multi-disciplined staff
  • Strong leadership skills with the ability to champion change and effectively guide the implementation of new ideas
  • Extensive experience working in a team-oriented, collaborative environment

HOW TO APPLY:
If you believe that you are the right candidate for the above position, please follow the link below to submit your Application letter & CV.

Direct Link: https://millicomuniversity.csod.com/ats/careersite/jobdetails.aspx?site=1&c=millicomuniversity&id=934

Deadline for Submission: Friday July 21, 2017.


Job at Tigo Rwanda: Head of Marketing (Deadline: 30 June 2017)

About Tigo Rwanda

Tigo Rwanda is part of a global telecommunications company- Millicom with presence in Africa and Latin America. Launched in 2009, we are the second largest telecommunications company in Rwanda, offering GSM, 2G, 3G and 4G as well as mobile financial services under the Tigo brand.  Are you up-to-date, exuberant, open-minded, passionate, commercially astute and committed to marketing efforts that deliver commercial results, then join our team today as the;

POSITION: HEAD OF MARKETING

REPORTS TO: CHIEF EXECUTIVE OFFICER

JOB PURPOSE:

The Head of Marketing will be responsible and accountable for segment marketing, brand and marketing communication trade marketing and marketing effectiveness. Principal accountability and measurement of success will be on achieving set objectives on brand equity score, net promotor score and marketing contribution to product penetration, segment growth, overall revenue and transaction delivered.

KEY RESPOSIBILITIES

MARKETING MANAGEMENT

  • Translate annual business plan into annual marketing plan with clear and measurable marketing programmes across segments, products and brand building.
  • Define, own and manage the annual marketing budget with strong emphasis on Return on Marketing Investment (ROMI) and marketing effectiveness.
  • Inspire and lead the segment marketing team and marcomms team in the execution of planned campaigns as per the marketing roadmap.
  • Drive greater end-to-end alignment with commercial teams in launching / re-launching products/propositions/initiatives roadmap
  • Build and Manage an Annual Media Plan
  • Perform all managerial HR tasks in accordance with Tigo People Policies

BRAND BUILDING

  • Be the chief custodian of the Tigo brand in Rwanda with responsibility for the development of all Tigo brand communication assets and KPIs;
  • Manage a fully functioning in-house creative team and all external agencies, ensuring all assets are aligned to Tigo brand design & equity objectives
  • Regularly monitoring of brand tracker scores, and setting action plans to set targets and KPIs
  • Works to ensure synergy between Brands and corporate communications team to ensure single message communication across platforms
  • Responsible for the management of creative agencies and Media Agencies;
  • Analyze product/service performance and prepare market feedback report

TRADE MARKETING & SALES ENABLEMENT

  • Own the trade marketing and sales enablement strategy driving the best visibility for Tigo Cash in Rwanda.
  • Collaborate with Sales team in developing an executable trade marketing and sales enablement plan with clear metrics.
  • Manage the deployment of POSMs across all customer touchpoints.
  • Develop, maintain and execute a plan for experiential activities focusing on consumer education and engagements including roadshows and other activations.
  • Own the trade channel communications input in all product marketing campaigns.
  • Review and revamp a catalogue of POS items and collaterals focusing on innovation and cost-effectiveness.

MEDIA & CAMPAIGN MANAGEMENT

  • Work with consumer insights, Media Team, Brands team and regional marketing team to develop annual media plans and KPIs
  • Collaborate with Supply Chain in all media buying contract negotiations
  • Determine the most effective media mix for Tigo Rwanda with consideration for an effective utilization of paid, earned and owned media.
  • Continuously analyse of media landscape and competitors media activities for feedback to marketing team

LEADERSHIP & TEAM MANAGEMENT

  • Exemplify Tigo brand, culture and values and instil these in the team
  • Provide tactical guidance and strategic direction to the team and ensure that staff have clear roles and are executing to an excellent standard
  • Cascade goals, motivate and manage team performance (set objectives and KPIs, maintain frequent updates and review meetings, assess and address performance issues)
  • Ensure that the team is equipped with adequate and appropriate resources for the execution of the strategy




QUALIFICATION AND EXPERIENCE

  • University degree in Administration, Economics, Marketing or Social Sciences;
  • Master’s degree will be a plus;
  • 7+ years relevant blended B2C/B2B marketing experience in relevant industries;
  • 5+ years’ experience in team leadership and management.

CORE COMPETENCIES

  • Effective project management, organization and leadership skills
  • Creative, analytical and critical thinking abilities with an eye for detail
  • Lead cross-functional team to undertake marketing activities
  • Excellent presentation, oral and written communication skills
  • Ability to work under pressure and time constraints
  • Computer literate and tech savvy
  • Ability to work effectively with a wide range of cultures in a diverse community;
  • Willingness to travel to ensure smooth take-off of all marketing activities across the country;
  • Excellent interpersonal skills

HOW TO APPLY:

If you believe that you are the right candidate for the above position, please follow the link below to submit your Application letter& CV.

Direct Link: https://MillicomUniversity.csod.com/ats/careersite/jobdetails.aspx?site=1&c=millicomuniversity&id=745

Deadline for Submission: Friday June 30, 2017.



Job at Tigo Rwanda: Segment Marketing Specialist (Deadline: 14 July 2017)

Tigo Rwanda is part of a global telecommunications company- Millicom with a presence in Africa and Latin America. Launched in 2009, we are the second largest telecommunications company in Rwanda, offering GSM, 2G, 3G and 4G as well as mobile financial services under the Tigo brand; Join our team as a;

POSITION: Segment Marketing Specialist

JOB PURPOSE:

Reporting to the Head of Marketing, the holder will be responsible and accountable for segment marketing planning and marketing programme execution to support the business objectives of the Voice & Data business lines. Within our new fit-for-purpose marketing structure, segment marketing is the link between the commercial product managers and the rest of the marketing organization with principal focus on making marketing deliver commercial results.

KEY RESPONSIBILITIES


    • Translate Voice & Data business objectives into measurable marketing objectives.
    • Develop the marketing strategies, tactics and implement annual marketing plan for the segments.
    • Oversee the execution of a quarterly marketing campaign plan in collaboration with Marketing Media Specialist, specifically driving action items from campaign audit for necessary optimization.
    • Collaborate with relevant commercial business owners to identify gaps and opportunities within the segments and develop initiatives and action plans to proactively respond.
    • Champion and distil the Voice-of-the-Customer collaborating with Consumer Understanding Manager.
    • Ensure a validated customer need is at the centre of all initiatives.
    • Use all necessary strategy and analysis tools to monitor, anticipate and to lead the segment business, significantly inputting into pricing, promotions, product and distribution.
    • Own and drive the usage of the proposition marketing alignment toolkit, ensuring all propositions and initiatives are well defined with clear KPIs, specific target and USP.

    QAULIFICATION & SKILLS:

    • University degree in Administration, Economics, Marketing or Social Sciences;
    • Master’s degree will be a plus;
    • 3-5+ years relevant marketing experience in relevant industries;
    • Product marketing knowledge
    • Stakeholders’ management across multi-functions.
    • A great influencer with strong focus on facts and evidence.
    • Demonstrable passion for customer insights.
    • Above-average presentation skill
    • A good balance of analysis and creativity.
    • Commercial acumen

    How to Apply:

    If you believe that you are the right candidate for the above position, Please submit your application to the link below:

    DIRECT LINK:  https://MillicomUniversity.csod.com/ats/careersite/jobdetails.aspx?site=1&c=millicomuniversity&id=964

    Deadline for Submission: Friday 14th July 2017.







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