ONCOLOGY TEAM LEAD | Inova Health System

Inova Health System

FAIRFAX, Virginia, Service Excellence: Provides excellent service by identifying customer needs and fulfilling customer expectations. Insurance Verification: Verifies and enters insurance information and authorization/referral requirements. Financial Counseling: Counsels patients on financial liability using available financial counseling tools to achieve maximum reimbursement for patient services. Problem Solving: Identifies, analyzes, and effectively solves problems.

Patient Safety – Non-Nursing: Contributes to a safe patient care environment. Workload Management: Manages completion of work assignments based on priority and due dates. Organization Skills: Organizes work to achieve maximum efficiency. Analysis and Decision Making: Uses decision making processes and tools to analyze situations and make effective decisions.

Leading by Coaching: Uses knowledge of coaching approaches, tools, and techniques to improve individual performance and foster development.

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