Manager, Counter Verification at Rwanda Social Security Board (RSSB): (Deadline 11 January 2024)

Manager, Counter Verification at Rwanda Social Security Board (RSSB): (Deadline 11 January 2024)

Manager, Counter Verification at Rwanda Social Security Board (RSSB): (Deadline 11 January 2024)

Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Manager, Counter Verification

Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Manager, Counter Verification. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

As the Manager of Counter Verification, you will play a crucial role in developing and implementing CBHI counter verification policies and procedures, ensuring their successful execution. Your commitment to upholding ethical standards, preventing and uncovering fraudulent activities will be instrumental in execution of your role.

If you possess the skills and expertise required to collaborate closely with a competent team of professionals  and are deeply committed to being part of a mission-driven organisation that places the well-being of millions of individuals at the forefront, then we invite you to apply.

Reporting to the Head CBHI, the Manager, Counter Verification will be responsible for supervising and coordinating activities of medical benefits counter verification function and providing support to verification at branches.

About RSSB 

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf , which is equivalent to over 15% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.

Key Duties and Responsibilities

  • Coordinate counter verification of invoices
  • Develop CBHI counter verification policies and procedures and ensure their successful implementation
  • Elaborate and regularly review requirements and criteria for counter verification of CBHI invoices
  • Assess CBHI medical verification reports and identify CBHI invoices suspected of fraud
  • Select CBHI invoices qualified for counter verification
  • Receive and review counter verification of the voucher report comparatively with tariffs or others related document
  • In collaboration with relevant internal and external stakeholders, coordinate activities related prevention, detection and investigation of fraud and prepare reports accordingly
  • Analyse incidents reports and prepare related reports
  • Support medical counter verification activity in RSSB branches if need be
  • Ensure timely preparation and submission of reports of the Counter Verification function
  • Manage and evaluate staff under his/her supervision
  • Perform any other duties related to Counter Verification function as may be assigned from time to time

Key Qualifications, Experience and Competencies

The successful candidate must have at least:

  • Master’s’ Degree in Public Health, Pharmacy, Hospital Management, Nursing, Health Sciences, Health Administration, Hospital Administration or any other relevant field preferably with 4 years’ relevant experience, 2 of which should have been in supervisory role

OR

  • Bachelors’ Degree in Public Health, Pharmacy, Hospital Management, Nursing, Health Sciences, Health Administration, Hospital Administration or any other relevant field preferably with 6 years’ relevant experience, 2 of which should have been in supervisory role

Key Competencies

Technical Competencies:

  • Knowledge of public health policies
  • Understanding of medical procedures
  • Benefits analysis and planning
  • Cost benefits analysis
  • Metrics and Procedures to define Benefits
  • Demographic and epidemiological knowledge
  • Social Security legislation
  • Information sharing
  • Risk Management
  • Resource Management
  • Project Planning Management
  • Mentoring and Coaching
  • Networking agility
  • Strategic Leadership and Orientation
  • Business continuity management
  • Knowledge of relevant laws and regulations

Behavioral Competencies:

  • Client Service Focus
  • Communication & Interpersonal Skills
  • Integrity and Confidentiality
  • Proactive and Engaging
  • Strong Personality
  • Detail oriented
  • Team Leader
  • Result and Data Driven
  • Breakthrough Innovation
  • Technology Savvy
  • Strategic Thinking
  • Problem Solving & Quality Decision Making
  • Leading & empowering others
  • Driving and managing change

Additional Information

The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by  11 January 2024.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.

Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.

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