People Lead at Bank of Kigali: (Deadline 18 October 2021)

People Lead at Bank of Kigali: (Deadline 18 October 2021)

People Lead at Bank of Kigali: (Deadline 18 October 2021)

Bank of Kigali Digital Factory (BK DF) Introduction

The Bank of Kigali Digital Factory (BK DF) was established in 2019 as the center for facilitating the bank’s digital transformation journey. Since then, it has evolved into a banking product innovation and development unit where we are attempting to set a new standard for banking in Rwanda through digital channels. The DF is also responsible for a number of core banking services. Our portfolio includes IKOFI agriculture wallet, Internet Banking, interbank transfer automation, external partner integration, and many other new and exciting projects you would learn about if you join.

The DF is comprised of Product Owners, Product Designers, Software Engineers, Business Developers, Operators, and IT technicians. We are a modern technology unit, and seek more energetic, skilled, and collaborative individuals to join us.

Purpose of the job


The DF aspires to be a center of excellence. To achieve this, the organization must excel at People, and Culture. The DF People Lead will be responsible for ensuring that this is case. With your help will recruit, invest in, and retain the brightest talents in Rwanda, and we want our work environment to enable them to to their best work.

You will work directly with the Chief Digital Officer and the DF team leads to manage progressive people operations and curate a best in class employee experience. Furthermore, you will collaborate closely with the general bank HR unit to ensure the DF HR matters meet all standards for bank compliance, and to execute your initiatives.

Are you?
  • A natural, empathetic leader
  • A cross-division collaborator and consensus-builder
  • An organized project manager
  • A process developer and enforcer
  • A resilient self start w/ experience driving initiatives
  • An excellent communicator – written, presentation, and verbal
  • A community organizer and event planner
  • Curious about technology and the people who create it
  • Eager to learn about new practices

Key Accountabilities not limited to:

  • Partner with the CDO to define and implement a program to support team values and culture
  • Drive our recruiting and hiring processes including interviewing, offers and compensation analysis
  • Develop recruitment playbooks specific to the various DF disciplines
  • Structure and manage new employee onboarding
  • Support and shape our remote culture to ensure strong productivity and teamwork as our fully distributed team continues to grow
  • Help structure internal feedback and performance reviews, and provide coaching as people step up in their career
  • Partner closely with the broader team to ensure our people operations programs, processes, structure, and systems align with our business goals and manage risk appropriately
Qualification, Experience and Knowledge
  • Preferred 2-4 years of relevant HR generalist experience
  • BSc and/or MSc in Business, Psychology, Economic or another related course
  • Strong analytical skills and attention to detail
  • Ability to anticipate needs and solve problems proactively
  • Proficient & broad understanding of HR systems, processes, and 3rd party providers.
  • Solid customer service and relationship management skills
  • Excellent as a stakeholder manage;
  • Comfortable working in MS Office 365 (Excel, PowerPoint, Access, OneDrive, Outlook, SharePoint etc.); advance proficiency in Excel required.
Expression of Interest

Submit your CV to and by 18th October 2021.

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