Product Analyst at BBOXX Capital Rwanda: (Deadline 2 May 2022)

Product Analyst at BBOXX Capital Rwanda: (Deadline 2 May 2022)

Product Analyst at BBOXX Capital Rwanda: (Deadline 2 May 2022)

JOIN THE FIGHT AGAINST ENERGY POVERTY! 

Who we are:

Bboxx is a UK-based Next Generation Utility company providing affordable, reliable and clean energy solutions to meet off-grid customers’ energy needs. We are fully vertically integrated, controlling every part of our customer experience.  having already impacted over 2 million customers’ lives with our solar home systems (SHS) so far and diversification into clean cooking and other utilities underway, we have 1000+ staff working across five offices in Europe, Asia and Africa – who are waking up every morning to transform the lives of our customers and to unlock their potential.

ROLE PROFILE

Title: Product Analyst – Bboxx Pulse

Reports to: Product Associate – Bboxx Pulse

Location: Rwanda – Kigali

Role Brief:.

Bboxx Pulse is our platform powering next generation utility businesses to deliver a range of life-enhancing services, from solar to cooking gas to internet, to hard-to-reach customers in developing countries. You will be responsible for analyzing, designing, developing, implementing, and evaluating a set of processes that form the Bboxx operating model, and implementing these in Bboxx Pulse, to help these businesses serve hard-to-reach customers profitably.

What you can expect to be doing:

  • Conduct qualitative and quantitative research
  • Create quantitative business cases and financial models for proposed Pulse features
  • Measure adoption and measure business impact of new Pulse features
  • Conduct focus groups and interview customers and users using human-centered design techniques, summarizing key insights and recommendations
  • Analyze business processes using root cause analysis to identify problems and recommend improvements
  • Research best practices from NGUs and competitors
  • Write complete design documents and work with Product Owners to break them down into user stories
  • Present findings in easily accessible format for general knowledge share
  • Communicate regularly and facilitate best practice sharing between NGU functional staff
  • Manage pilots and projects
  • Develop non-software tools (e.g. Excel) as proofs-of-concept for potential Pulse features, or as Pulse support tools
  • Implement pilots self-sufficiently, with minimal input from Product Associate
  • Design and implement solutions to NGU requests that work with current software without requiring additional development
  • Support projects as otherwise required by the Product Associate
  • Support software development, implementation, and documentation
  • Test new features and document results
  • Create detailed how-to documentation in both written and visual formats
  • Support trainings and create training materials
  • Conduct other implementation-related tasks as required by the Product Associate

What we are looking for:

  • University degree, preferably in Economics, Statistics, or Engineering
  • 1-3 years’ work experience in a creative problem-solving role (consulting, project management, or other)
  • Effective communication skills
  • Fluency in English
  • Bonus
  • Solid knowledge of statistical methods
  • SQL
  • Experience in renewable energy, finance, or distribution
  • Fluency in French

Preferred Skills:

  • Analytical Problem solving: Thinks in a structured way and reconciles qualitative insights with data
  • Self-motivation: Identifies problems and relentlessly leads the collaborative charge to solve them
  • Curious and Creative: Eagerly seeks out new knowledge and generates original ideas from first principles, not beholden to traditional or textbook ways of doing things
  • Thought leadership: Generates ideas and uses strong leadership & influencing skills to drive change at basic level
  • Ownership: Takes responsibility and pride in managing their area of the business
  • Communication: Creates clear written documentation and communicates proactively with a variety of stakeholders

If you would like to find out more about what we are doing to transform lives through providing access to energy and services, please have a look at www.bboxx.com

Application Process

Please upload your CV and answer few questions via our online application platform: https://bboxx.csod.com/ux/ats/careersite/4/home/requisition/1253?c=bboxx

Qualified candidates will be contacted with information regarding the next steps.

Applications are reviewed on a rolling basis, so we encourage you to apply ASAP.

The deadline for applications is May 7th, 2022.

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