Sales Manager at TELE-10 Group: (Deadline 15 December 2022)
SALES MANAGER – RWANDA
ORGANISATION BACKGROUND:
TELE-10 Group is a Pay-TV distribution company. With 24 years of experience in this field, Tele10 emerged as one of the most successful and respected companies in the region. Indeed, its know-how allows the Group to become the exclusive distributor of DStv in Rwanda and Burundi.
Tele10 Group has principally started as a pay-tv operator but has evolved to encompass other media services and ICT services through its subsidiaries.
TELE-10 Group of companies aims to provide high-level expertise in TV and Media industries using diversified implementation strategies. The Company facilitates the acquisition of both hardware and software, value addition
POSITION
Title:
Sales Manager
Division:
Commercial
Reports to:
A&F HOD and T10 MD
Location
Rwanda
Direct reports
Date:
01/04/2021
ORGANISATION CHART
PURPOSE OF THIS ROLE
The role holder will be responsible for the following:
To execute Tele10 sales strategy in the region ensuring that business plan targets are met by generating channel sales
Oversee partner management and trade marketing
Ensure that assigned channel Sales targets are met by effectively managing and generating new accounts
KEY ACCOUNTABILITIES & CONTACTS
Key Accountabilities
Strategy Execution
Execute Tele10 sales strategy in the region ensuring that business plan targets are met by generating customer and commercial sales.
Oversee, partner management and trade marketing within the region.
Responsible for achieving the Sales growth targets and the distribution channel partner targets.
Execute the sales strategy & drive the performance of Tel10 Brands in the region.
Ensure timely execution of strategic & operational objectives.
In liaison with the Head of Sales, develop and execute innovative market development opportunities.
Lead and drive consistent market execution strategies & initiatives enabling excellence in sales operations (Right Execution Daily – RED) across the regions.
Execute strategies to drive business growth and leading projects.
Execute the commercial ‘go to market’ channel structure within the region and identify new commercial opportunities.
Provide the Head of Sales with on the ground insights across all aspects of the business.
Provide formal input into business processes and areas to address operations.
Assist the market on business casing.
Deliver best standards customer service and ensure customer experience initiatives are implemented for all customer touch points within the region.
Identify customer friction points and create plans with customer experience teams.
Ensure all Operational queries/ issues raised get resolved.
In liaison with the Marketing and Brand Communications teams, implement and execute strategic marketing plans for the entire region whilst managing and coordinating marketing and creative staff within the region.
Provide key insights into the performance of CVM campaign initiatives and impact on key KPIs such as churn, retention and sales.
Stakeholder Management
Play a leadership role in Public Relations initiatives in the region including CSR activities.
Drive strategic partnerships and collaboration with internal cross functional leadership, external vendors and channel partners.
People Management
Lead the team in creating and sustaining a work environment driven by an enabling coaching culture to drive employee engagement.
Build and develop high performing teams and drive superior performance standards.
Manage team members to ensure effective delivery of business unit objectives.
Develop a high performing team by embedding formal performance development and informal coaching.
Encourage frequent knowledge sharing between team members.
In liaison with HR, determine and analyse development needs for the team & ensure that identified training requirements are budgeted for and executed.
Manage leave for team members and create leave plan to ensure adequate coverage.
When required, initiate disciplinary processes for team members calling on support from HR.
Resolve grievances raised by team members and escalate only if required.
Governance and Reporting
Ensure the employees and commercial functions have the right analytics to perform the most relevant actions.
Identify process improvement areas & ensure implementation.
Review Operations reports and provide feedback & follow up on issues noted.
Provide formal input into business process and area to address operations
FUNCTIONAL COMPETENCIES
The incumbent is required to have the following functional competencies:
Commercial Acumen
Financial Management
Negotiations Skills
Customer Relationship Management
Developing Value Proposition
Product/Brand Knowledge
Financial Management
Risk Management
Governance and Compliance
BEHAVIORAL COMPETENCIES
Relationship Management
Conflict Resolution
Decision making
Critical appraisal
Holistic thinking
Persuading & Influencing
Coaching
This is a representative summary of the duties and responsibilities performed by the jobholder. The jobholder may be requested to perform job-related tasks other than those stated in this job description. The jobholder is expected to perform in a manner consistent with the values and philosophy of the Company.
Applications with subject line “Sales Manager” should be submitted to [email protected] on or before 15th December, 2022.
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