School Inspection at RwandaEQUIP: (Deadline Ongoing)

School Inspection at RwandaEQUIP: (Deadline Ongoing)

RwandaEQUIP

Working with the Rwandan Government, NewGlobe is partnering to provide a last-mile, integrated solution to transform Rwanda public schools into globally competitive public schools. The programme, titled RwandaEQUIP, will achieve this through using an innovative technology and data-driven platform, coupled with high quality learning materials, effective training and ongoing coaching for teachers and school leaders, and technology-enabled support teams to create 360-degree support for learning outcomes.

RwandaEQUIP builds upon the Government of Rwanda’s previous investments and policy decisions to create a last-mile solution to ensure that this reform translates into improved learning outcomes for students. RwandaEQUIP will ensure that all children of Rwanda have the opportunity to reach their full potential.

School Inspection

School Inspection is the auditing of our academy operations (facilities, materials & supplies, personnel and processes) against our set of standards and policies to ensure total compliance. The School Inspection department ensures all our schools are compliant with procedural requirements through frequent school observation visits and audits of academy operations. This team collects and audits data to provide valuable insights into critical operational issues that need to be addressed to ensure a consistent service level standard is achieved across each school. These insights or observations include identifying variances against data collected from other sources and used by other teams. As an organization that operates at scale, ensuring our set of standards are maintained across every single academy is integral to the success of our model.

About the role

School Inspection Associates are the eyes and ears of the organization. School Inspection Associates are part of an existing highly-trained quality monitoring team focusing on systematic academy-level monitoring. TheSchool Inspection Associate is driven, competitive, and always strives to win. The role requires someone who has a strict code of integrity. We are looking for an energetic and motivated individual willing to contribute his or her skills to the team to make the School Inspection team even more successful.

What you will do

• Make daily visits to academies (following the route assigned by your management)
•  Perform audits using smartphone, and report the information back to the Head Office
• Work together with the Head Office to ensure that the academy management and monitoring systems and tools are well implemented and maintained as per RwandaEQUIP standards at individual  academies both by Academy Managers and teachers.
• Identify both positive and negative issues related to RwandaEQUIP company policies, and provide valuable insights into critical business issues.
• Ensure that academies are compliant with procedural requirements through quality control and audit checklists of academy operations and management tools, materials and processes
• Expect to work Monday-Saturday and in some cases Sunday.
• The new School Inspection Associate will join an existing highly-trained quality monitoring team focusing on systematic academy-level monitoring.
• Troubleshoot issues while still at academies especially IT Assets
• Carry a stock of IT assets to replace faulty devices (that the School Inspection Associate is unable to repair) at the academy following procedure provided by the IT department
• Assist the Revenue Assurance department and the People Operations department in any investigation they would need field support on
• Expect to work with new requests evolving within departments as stipulated by the company.

What you should have

• Certificate Diploma or University graduate is an added advantage.
• Comfortable conducting audits (willing to indicate when something is not being done correctly.
• Willingness to travel every day and spend a significant amount of time on the road.
• Willingness to relocate (within the country) as per job requirements.
• Highly organized, Flexible and detail oriented.
• Flexible in adjusting to change and collaborating with other departments within the organization to achieve the company’s vision and mission.
• Able to “stand his/her ground” and not be convinced by any party (e.g. Academy Manager, teachers) to alter the audit information
• Mature and independent – supervision will largely be done from the Head Office while you operate in the field.
• Tech-savvy: well conversant with smartphones, tablets, use of emails, able to learn about additional IT systems/applications.
• Process oriented and good at multitasking.
• Excellent oral and written communication skills.

You Are Also

• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, RwandaEQUIP works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate – The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
• A malleable learner – You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
•  A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

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