Senior Medical Underwriter at General Insurance Old Mutual Insurance Rwanda: (Deadline 9 March 2022)

Senior Medical Underwriter at General Insurance Old Mutual Insurance Rwanda: (Deadline 9 March 2022)

Senior Medical Underwriter at General Insurance Old Mutual Insurance Rwanda: (Deadline 9 March 2022)

JOB DESCRIPTION

POST TITLE

Senior Medical Underwriter

JOB HOLDER

REPORTING TO:

Health Manager

DIVISION/DEPARTMENT

Medical Department

LEVEL

Role Size

1. JOB PURPOSE

Ensure business is professionally written to acceptable standards within the underwriting guidelines and arranged reinsurance program.

2. PRINCIPAL ACCOUNTABILITIES.

  • Supervision of the medical underwriting section.
  • Analyze Individual and/or Group medical risk factors for new enrollment, yearly renewals, and amendments of group insurance contracts and self-funded plans in compliance to established underwriting policies, practices, and standards.
  • Analyze associated policies, guidelines, and market data to continuously improve risk management.
  • Approve quotations.
  • Ensure adherence to all process, procedures, and controls within the department.
  • Ensure reinsurance allocations are done properly as per the treaty.
  • Conduct trainings on various covers to underwriting team and intermediaries.
  • Resolve internal control audit recommendations fully and ensure no issue automatically escalates.
  • Ensure timely preparation, submission and follow up of renewal terms for corporate and retail business.
  • Follow up on debt collection and reporting
  • Ensure accurate benefits set up and membership maintenance in the system.
  • Ensure timely scheme performance reporting as per SLA’s with clients and intermediaries and attend scheme performance review meetings as per set guidelines.
  • Ensures that systems and procedures covering underwriting operations are adhered to and supervises the Underwriting section to ensure quality and timely service.
  • Generate utilization reports, member statements, and loss ratio trends.
  • Ensure compliance with standards of service/Customer service charter in all underwriting operations.
  • Enforces the no – credit policy and ensures that premiums are up to date for section accounts through timely collection of premiums.
  • Market company products to brokers, agents and walk in clients to maximize on new business acquisition strategies.

3. DIMENSIONS 

Unit Measures And Impact: 

Financial Measures And Impact: Department target (As per yearly set  targets) billion

Value of Assets In charge: 

Budget: Expense budget – As per yearly set  targets

              Revenue budget – As per yearly set  targets

People Impact And Numbers:

    Direct Reports:

    Indirect Reports:

4. RELATIONSHIPS

REPORTING TO: Health Manager

REPORTING TO JOB HOLDER: 

Underwriter

Assistant underwriter

OTHER CONTACTS: 

Within The Company: All

Outside The Company:

  • Clients
  • Brokers
  • Agents
  • Other insurance companies
  • Service providers

5. KNOWLEDGE AND EXPERIENCE.

Qualifications: 

  • University degree in statistics or business-related course
  • Basic Insurance qualification

Experience: 

  • Minimum of 3 years

6. SKILLS AND COMPETENCIES. 

  • Good communication and negotiating skills
  • Good assessment and analytical skills
  • Knowledge in medical risk assessment.
  • Honesty and integrity
  • Good interpersonal and relations skills
  • Thorough understanding of policy covers/wordings and their interpretation as pertaining to claims

7. JOB CHALLENGES. 

  • Multitasking
  • High pressure job

8. DELEGATED FREEDOM TO ACT & MANAGEMENT CONTENT 

  • Fairly high freedom to decide, within policy

9. ENVIRONMENT 

  • Conducive etc.

10. KEY RESULT AREAS & PERFORMANCE INDICATORS

  • Handle quotations based on proposals and requests to source business and satisfy customers
  • Follow up on quotations to close business and to get feedback
  • Daily servicing of clients to nurture the relationship between the company and our customers
  • Follow up on renewals to retain business
  • Achieve Loss Ratio Target

Interested candidates are requested to submit their applications by 25th February 2022.

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