Senior Medical Underwriter at General Insurance Old Mutual Insurance Rwanda: (Deadline 9 March 2022)
JOB DESCRIPTION
POST TITLE
Senior Medical Underwriter
JOB HOLDER
REPORTING TO:
Health Manager
DIVISION/DEPARTMENT
Medical Department
LEVEL
Role Size
1. JOB PURPOSE
Ensure business is professionally written to acceptable standards within the underwriting guidelines and arranged reinsurance program.
2. PRINCIPAL ACCOUNTABILITIES.
Supervision of the medical underwriting section.
Analyze Individual and/or Group medical risk factors for new enrollment, yearly renewals, and amendments of group insurance contracts and self-funded plans in compliance to established underwriting policies, practices, and standards.
Analyze associated policies, guidelines, and market data to continuously improve risk management.
Approve quotations.
Ensure adherence to all process, procedures, and controls within the department.
Ensure reinsurance allocations are done properly as per the treaty.
Conduct trainings on various covers to underwriting team and intermediaries.
Resolve internal control audit recommendations fully and ensure no issue automatically escalates.
Ensure timely preparation, submission and follow up of renewal terms for corporate and retail business.
Follow up on debt collection and reporting
Ensure accurate benefits set up and membership maintenance in the system.
Ensure timely scheme performance reporting as per SLA’s with clients and intermediaries and attend scheme performance review meetings as per set guidelines.
Ensures that systems and procedures covering underwriting operations are adhered to and supervises the Underwriting section to ensure quality and timely service.
Generate utilization reports, member statements, and loss ratio trends.
Ensure compliance with standards of service/Customer service charter in all underwriting operations.
Enforces the no – credit policy and ensures that premiums are up to date for section accounts through timely collection of premiums.
Market company products to brokers, agents and walk in clients to maximize on new business acquisition strategies.
3. DIMENSIONS
Unit Measures And Impact:
Financial Measures And Impact: Department target (As per yearly set targets) billion
Value of Assets In charge:
Budget: Expense budget – As per yearly set targets
Revenue budget – As per yearly set targets
People Impact And Numbers:
Direct Reports:
Indirect Reports:
4. RELATIONSHIPS
REPORTING TO: Health Manager
REPORTING TO JOB HOLDER:
Underwriter
Assistant underwriter
OTHER CONTACTS:
Within The Company: All
Outside The Company:
Clients
Brokers
Agents
Other insurance companies
Service providers
5. KNOWLEDGE AND EXPERIENCE.
Qualifications:
University degree in statistics or business-related course
Basic Insurance qualification
Experience:
Minimum of 3 years
6. SKILLS AND COMPETENCIES.
Good communication and negotiating skills
Good assessment and analytical skills
Knowledge in medical risk assessment.
Honesty and integrity
Good interpersonal and relations skills
Thorough understanding of policy covers/wordings and their interpretation as pertaining to claims
7. JOB CHALLENGES.
Multitasking
High pressure job
8. DELEGATED FREEDOM TO ACT & MANAGEMENT CONTENT
Fairly high freedom to decide, within policy
9. ENVIRONMENT
Conducive etc.
10. KEY RESULT AREAS & PERFORMANCE INDICATORS
Handle quotations based on proposals and requests to source business and satisfy customers
Follow up on quotations to close business and to get feedback
Daily servicing of clients to nurture the relationship between the company and our customers
Follow up on renewals to retain business
Achieve Loss Ratio Target
Interested candidates are requested to submit their applications by 25th February 2022.
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