SHERQ Officer at HC Solutions Ltd: (Deadline 19 August 2022)

General Job information

Role title: SHERQ Officer

Position in the organization 

Reports to: Site Manager

Org Unit: Country Operations

Role Intent:

• Implement the “company Way of SHERQ and Food Safety performance and related standards, systems, processes, and applicable legislative/regulatory requirements and promote SHERQ culture and awareness” 
• Support the site to effectively implement, comply with and monitor SHERQ and Food Safety standards and processes, through coaching, guidance, and communication with all relevant stakeholders
• Lead and guide implementation of the strategy, standards, systems, interventions, programs and processes to meet all applicable company, regulatory and customer requirements
• Promote a culture of continuous assessment of risks and drive ongoing SHERQ improvement

RESPONSIBILITIES

• Maintain the IIRMS and external assurance systems through creating and updating procedures, communicating changes to procedures and auditing compliance
• Co -ordinate and facilitate SHERQ and Food Safety risk assessments, and work with line management to develop risk mitigation plans
• Coach and guide management in the assessment, management and continuous improvement of SHERQ and food safety investigations and coordinate the verification of closeout actions.
• Manage all audit requirements for the business (internal and external stakeholders including customers and regulatory bodies)
• Monitor quality and safety performance and take corrective action where required by implementing monitoring schedules to ensure compliance with statutory requirements for safety, environment, food safety and occupational health
• Maintain the documented and electronic versions of all SOPs within the SHERQ Management system, using an effective record keeping system, applied and maintained in accordance with ISO requirements.
• Manage SHERQ induction processes, through effective planning, facilitation and co-ordination engage with internal and external stakeholders on issues associated with quality and food safety and ensure alignment of internal processes with requirements.
• Manage the customer complaints process, ensuring investigation, corrective action and close out with effective customer feedback and reporting
• Manage the laboratory in accordance with GLP and perform vitamin A testing and recording in line with SOPs and best practices.
• Report sugar quality non-conformance to relevant shift team members
• Ensures that all products are correctly and timeously sampled, composited, prepared and analyzed and that the daily quality record sheet and performance boards are filled up with all required analytical results and production tonnages
• Provide on-the-job training on Laboratory skills namely analysis and calibration checks of instruments to relevant team members
• Coordinate effective testing of emergency response protocols
• Manage all export and new customer technical requirements
• Promote and adhere to company’s procedures, policies, and guidelines, including, without limitation, those relating to SHERQ, Competition Law and Anti – Bribery and Corruption (ABC)

Core Behaviours: 

• Direction: Understand the facts and Objectives
• Alignment: Act within clearly defined roles, responsibilities and expectations, and think and act in ways that benefits SHERQ within the business.
• Commitment: Be consistent in execution of activities to support communicated strategies and excellence
• Develop: Build and develop personal and operational capabilities to deliver operation excellence in SHERQ

       KPIs

Additional Job Requirements:

• Bachelor’s degree in Chemistry, Microbiology or Food Sciences, with a sugar technology qualification an advantage
•  Experience in FSSC22000 and RFDA processes and requirements
• Experience in Vitamin A fortification is advantageous.
• Good communication skills (Verbal and written) in English, with the ability to engage and influence others; project management skills; good working knowledge of all applicable SHERQ and Food Safety regulations and related authorities; analytical ability and proficiency in MS office
• Report writing skills; ability to coach and facilitate learning skills in MS office.