Specialist Revenue Assurance at MTN Rwanda: (Deadline 22 May 2022)

• Abide by and execute the functional strategy cascaded by the functional lead
• Assist in review of the functional strategy and roadmap, in collaboration with the functional lead, to ensure its alignment with the changing dynamics of the internal and external ecosystem
• Participate in strategic meetings, when required
• Execute OpCo wide transformation initiatives, when required by the functional lead
• Implement adequate risk mitigation and controls, with directions from the functional lead
• Assist in the evaluation baseline of Service Level Agreements (SLAs) and KPIs, when required
• Assist in the preparation of proposal on change initiatives SLA, policies, and procedures, when required
• Escalate issues that will result in severe time, scope, productivity, and cost or resource impact to functional lead
• Execute projects initiated in the specific sub-function
• Abide by the established objectives, targets, and budgets for the sub-function, when required
• Document identified key risks, issues and dependencies and set mitigation actions, with guidance from the functional lead
• Prepare documentation required for sign-off on tactical changes
• Report on a daily basis to the functional lead relating to progress made within the work area and in accordance with the measurement metrics set by the organisation
• Report on an ad hoc basis on specific projects, as required
• Abide by function’s budgets in line with business objectives
• Abide by project initiative budgets in line with business objectives
• Execute policies, procedures and guidelines cascaded by the functional lead and ensure compliance with the same
• Comply with the set governance mechanisms, under supervision from the functional lead
• Evaluate the efficiency and effectiveness of Revenue Assurance strategies and propose and offer suggestions for improvements
• Participate in business process changes that may affect the OpCo’s ability to identify, monitor or collect revenue (e.g., new system implementations/upgrades, new product roll outs, etc.)
• Continuously work to understand and mitigate losses to ensure the highest levels of revenue recognition. Maintain in-depth understanding of industry trends relative to revenue assurance practices. Promote quality assurance for all processes impacting revenue.
• Partner with Marketing, Product teams, IT, and Operations to design, develop and implement best practices to minimize revenue leakage
• Create queries and reports to support ongoing monitoring of initiatives as well as ad-hoc reports as required
• Develop and implement key recovery metrics
• Perform data manipulation and analysis using tools such as Business Objects, SQL and MS-Access
• Understand and aggregate revenue assurance activities across the business and ensure they are working effectively
• Analyse data/reports to identify opportunities and areas for improvement
• Assists the business units in the implementation of preventative fraud controls, providing sound governance and compliance processes, and tools to identify and manage risks.
• Awareness and acceptance of control framework by business units
• Delivers on KPIs into Business Units for control measures
• Continuously update control frameworks aligned to the evolving business environment
• Manage adequate internal controls and ensure effective functioning of these controls

Other tasks and duties, as assigned