Talent Analyst at The Bank of Kigali Digital Factory (BKDF)
About The Digital Factory
The Bank of Kigali Digital Factory (BKDF) was launched in 2019 as the centre of facilitating the bank’s digital transformation journey. The Digital Factory is a well-established innovation department that aims to transform the way banking technology is delivered, by re-imagining and delivering a new digital customer experience. We are passionate about this digital transformation for our customers and their experience.
Do you want to help us redefine the way people bank? We’re looking for energetic innovators and leaders who are flexible, curious, versatile, responsive and are ready to roll up their sleeves in a collaborative and productive environment. By joining our team, you will make a positive impact on our customers and the banking industry.
About the Job
The Talent Analyst will be responsible for providing the foundation of all we do in the People/HR function in the Digital Factory. You will be a personal point of contact for employee enquiries, providing strong HR support and a positive employee experience. You will assist with identifying, assessing, developing & retaining the right talent for the Digital Factory.
Are You?
- A problem solver with strong interpersonal skills
- An excellent communicator – written, presentation & verbal
- An analytical thinker and problem solver with strong attention to detail
- Detail-oriented with strong organization capabilities
- Able to build relationships & network
Key Responsibilities:
- Acting as first point of contact for employee HR queries
- Providing guidance to employees on HR policy and systems queries
- Onboarding new joiners, ensuring all documentation is in place and induction is conducted
- Creating regular HR reports and metrics
- Liaising with external partners e.g training vendors, consultants as required
- Updating relevant employee information and keeping the HR Operations team updated (e.g leave of absence records, leavers)
- Participating in HR projects as and when necessary
Qualifications & Experience
- Bachelor degree in Human Resources or relevant field
- Minimum of 3 years experience working in a similar role
- Good knowledge of local labour laws
- Excellent knowledge of MS Office applications
- Working knowledge of HR systems and software.
Job benefits
- Working in an inclusive and collaborative environment that highlights creativity, encourages curiosity and celebrates success
- Tools and technology provided to create meaningful customer experiences
- We hire you for your skills – not for just a job; you can grow with us. You will not only be prepared for success in your role, but also for a successful career
- Flexible work culture that allows a healthy work / life balance
- Online and in person learning & development opportunities to enhance or learn new skills
- Work with and learn from / with a Rockstar DF team
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