UNM Hospitals

Albuquerque, New Mexico, Position Summary: Serve as primary interface to hospital staff in assisting with problem solving and identification as it pertains to Clinical Management Information Systems.

Conduct or assist with project planning as defined.

Organize and document planned procedures for assigned portion of systems project design, documentation, training and installation.

Coordinate project implementation with vendors associated with specific products.

Serve as the support specialist for a specific clinical information system.

Ensure adherence to Hospitals and departmental policies and procedures.

No patient care assignment.

Related Education and Experience may be substituted for one another on a year for year basis.

Accountability: NEEDS ANALYSIS – Communicate and collaborate with technical and non-technical personnel to understand and define user needs, gather and analyze data and recommend solutions PROJECTS – Determine needs within hospital departments for information processing and is able to coordinate a project from start to finish PROJECTS – Serves on IT project planning and implementation teams to provide application system assistance PROJECTS – Work closely with system staff on proposed software and hardware upgrades and participate in all major data, functional, and technical decisions PROJECTS – Head small to medium sized project teams coordinating progress from start to completion PROJECTS – Responsible for coordination of project implementation with the respective vendor companies associated with a specific system PROJECTS – Investigate and help resolve system problems PROJECTS – Provide guidance to other IT personnel on proposed software upgrades on existing IT system as it pertains to the impact on hospital staff PROJECTS – Provide support, maintenance and administration for assigned IT projects.

Prepare and present status reports on assigned projects SYSTEM UPGRADE – Set up and guide to completion new information systems and/or system upgrades PROJECTS – Assess the effectiveness of current and newly implemented systems SYSTEM UPGRADE – Provide ongoing post-conversion system support TRAINING – Collaborate with appropriate personnel on the training of IT and Hospitals personnel in new applications and changes to systems as applicable, including appropriate staff on all projects requiring training on existing or new systems PROCEDURE – Conduct the development, creation, maintaining and updating functional operating manuals and contingency plans outlining established methods of performing work in accordance with UNM Hospitals organizational policy DEVELOPMENT – Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops Education Requirements: Bachelor’s Degree in related discipline Experience Requirements: 3 years directly related experience Experience Requirements – Preferred: 5 years directly related experience Physical Demands Requirements: Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects.

Physical demand requirements are in excess of those for Sedentary Work.

May require walking or standing to a significant degree or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or may require working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of materials is negligible.

Working Conditions Requirements: No or min hazard, physical risk, office environment


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