UNM Hospitals

Albuquerque, New Mexico, Position Summary: Provide a variety of clerical duties in support of assigned area and/or department.

Ensure adherence to Hospitals and departmental policies and procedures.

No patient care assignment.

Accountability: FILING – Place materials in appropriate files in accordance with departmental filing system; locate and sign out requested information BILLING – Review and ensure patient billing is accurate and in compliance with financial policies, procedures and contractual requirements PROJECTS – Perform special tasks and data entry jobs as required in specified time frames DATA – Research information, compile statistics, gather and compute various data CLERICAL SUPPORT – Perform a variety of routine word processing and clerical duties as necessary DATA – Assist in the tabulation of data and report preparation for designated projects MAIL – Sort and distribute incoming mail TELEPHONE – Answer and direct phone calls as requested; take and relay messages REGISTRATION – Interview patients and/or families to obtain demographic, financial information and signatures as required; schedule new and follow-up appointments DATA ENTRY – Enter various data into computer; verify data, make corrections and ensure accuracy CUSTOMER SERVICE – Provide information and assistance to internal and external customers; provide and ensure quality service and customer satisfaction Education Requirements: High School Diploma or GED equivalent Experience Requirements: No minimum experience required Physical Demands Requirements: Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body.

Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.

Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Working Conditions Requirements: Minor Hazard – physical risks, dirt, dust, fumes, noise


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