2 Job Positions at Mantis Epic Hotel and Suites: (Deadline 3 November 2023)

2 Job Positions at Mantis Epic Hotel and Suites: (Deadline 3 November 2023)

Chef de Partie at Mantis Epic Hotel and Suites: (Deadline 3 November 2023)

JOB DESCRIPTION 

POSITION: Chef de Partie

DEPARTMENT: Kitchen

RESPONSIBLE FOR: cooks, commis and Stewards

REPORTS TO: Sous Chef

PRIMARY OBJECTIVE OF POSITION 

To contribute to the production of the highest possible food quality in the delegated section at all times, and to co-ordinate and be responsible for staff in the delegated section.  All production is carried out in line with appropriate food portion control, the departmental business (Hotel) Group’s corporate guidelines, and service concepts in accordance with HACCP policies and procedure.

TASKS, DUTIES AND RESPONSIBILITIES 

CONTRIBUTE TO THE PRODUCTION OF THE HIGHEST POSSIBLE FOOD QUALITY, AND COORDINATE STAFF IN THE DELEGATED SECTION

• Prepares and properly garnishes all food orders as they are received in accordance with menu specifications, insuring proper plate presentation
• Prepares sauces, soups and hot entrees; controls the positioning and rotation of foods and ensures proper plate presentation
• Sets up for lunch and dinner by ensuring proper amounts are in place for forecasted covers, special functions and all reservations
• Adheres to Hospitality standards of food quality, preparation, recipes, and presentation
• Orders adequate supplies for own section, and sets up “mis-en-place” for section
• Supervises the proper set-up of each item on menus and insures their readiness
• Works with Chefs to ensure seasoning, portions, and appearance of food
• Stores unused food properly
• Ensures that food from own section is delivered on time
• Follows proper safety, hygiene, and sanitation practices
• Ensures readiness and makes priorities in case of last minute changes to reservations
• Maintains an exact record of preparation, cooking and presentation specifications of all dishes produced in the section in a file which is kept at the section at all times for reference
• Confers closely with the Sous Chef and takes every opportunity to become familiar with all aspects of his or her position, in order to be ready to fill in whenever required
• Co-ordinates job tasks with staff in own section
• Helps employees to achieve optimum quality
• Knows how to follow applicable laws regarding food safety and sanitation
• Strong knowledge of pastry department is added advantage

HEALTH AND SAFETY

• Adheres to all health, sanitation and food safety rules and regulations
• Reports all potential and real hazards immediately
• Fully understands the hotel’s fire, emergency, and bomb procedures
• Co-ordinates work, and works in a safe manner that does not harm or injure self or others
• Anticipates possible and probable hazards and conditions to avoid mishaps
• Keeps the highest standards of personal hygiene, dress, appropriate uniform, appearance, and conduct 

MISCELLANEOUS

• Recommends better preparation procedures to Sous Chef
• Checks the restaurant reservations regularly
• Attends meetings and training required by the Sous Chef
• Accepts flexible work schedule necessary for uninterrupted service to the food production function
• Maintains own working area, materials and company property clean, tidy and in good shape
• Continuously seeks to endeavour the knowledge of own job function
• Is well updated on, and possesses solid knowledge of the following:
  – Hotel fire, bomb and emergency procedures
  – Hotel health and safety policies and procedures
  – Current licensing relating to own department
  – Restaurant corporate marketing and promotional programmes
  – Restaurant guests generating high business volume
  – Union agreements
• Responsible Business: show involvement and be interested in environmental and/or social issues by participating in Responsible Business hotel and departmental activities

QUALIFICATIONS

• Bachelor’s Degree (A0) required in a related field such as Culinary Arts,  Restaurant  and Hotel Management, and other related field with a minimum 3 years working experience in the field.
• Advanced Diploma (A1) in Culinary Arts, Hotel Management, other related field with a minimum 5 years working experience in the field.

TO APPLY:

 Please send the following documents to [email protected]

• Cover letter
• Resume
• Academic papers (the successful candidate will be required to submit notarized copies)
• Service certificates proving the work experience
• 3 professional references

All attachments should be in Word or PDF form attached as one document

No phone calls, please.

Mantis EPIC Hotel is an equal employment opportunity employer

Note:

• Applicants must meet the minimum requirements in terms of qualifications.
• Successful candidates will be required to submit a criminal record
• Expected starting is as soon as possible

Interested candidates should submit their applications in English not later than 3^rd November 2023 at 04.00 pm.

Done at Nyagatare, on the 23^th October  2023

Dr. Christopher A. MUYOBOKE

Human Resource Manager

Waiter/Waitress at Mantis Epic Hotel and Suites: (Deadline 3 November 2023)

POSITION: WAITER/WAITRESS

DEPARTMENT: F&B

REPORTS TO: F&B MANAGER

PRIMARY OBJECTIVE OF POSITION

The primary objective of the position is to find a skilled and friendly waiter/waitress to join our team! This position plays a big role in creating and providing the best customer experience and satisfaction. Your ultimate goal should be to provide an exceptional guest experience.

Main Job Duties and Responsibilities

Waiter or Waitress job description should contain the following duties and responsibilities:

• Provide excellent customer services
• Always strive towards best customer satisfaction
• Greet customers and present menus
• Make suggestions based on their preferences
• Take and serve food/drinks orders
• Up-sell when appropriate
• Arrange table settings
• Keep tables clean and tidy at all times
• Check products for quality
• Deliver checks and collect payments
• Cooperate and communicate with all serving and kitchen staff
• Adhere to all relevant health department rules/regulations and all customer service guidelines

QUALIFICATIONS

• High school diploma or equivalent in Tourism and Hospitality or related disciplines
• Bachelor’s Degree would be added advantage
• guest/customer relations experience, preferably in a hospitality environment
• strong working knowledge of relevant computer software including MS Office and booking and payment systems
• strong communication skills in English or French – knowledge of both is added advantage
• administrative skills

Key Competencies and Qualities

• customer service orientation
• attention to detail and accuracy
• planning and organizing
• ability to multitask and prioritize
• professional appearance and attitude
• effective verbal and written communication skills
• ability to handle stress and stay calm under pressure
• conflict resolution skills
• decision making and judgment skills
• team work
• flexible regarding work schedules
• ability to respond appropriately to diverse customers and guests

Required Documents:

• Application letter
• Copies of academic qualification.
• Copies of your work experience
• Updated curriculum vitae.
• Copy of National ID.
• References (Contacts) of the previous employers

To apply for this exciting and rewarding opportunity, please forward your resume addressed to Human Resource Manager, via email on [email protected]  not later than 3^rd of November, 2023 at 4:00 PM

Only shortlisted candidates shall be contacted.  By sending in your application, you consent to Mantis Epic Hotel and Suites running a background check on your record. 

Dr. Christopher A. MUYOBOKE

Human Resource Manager.