2 Job Positions of Customer Care at Memomorial Sites at Rubavu District: (Deadline 27 March 2024)

Date: March 19, 2024

2 Job Positions of Customer Care at Memomorial Sites at Rubavu District: (Deadline 27 March 2024)

Job responsibilities

— Provide good reception and tour guide for visitors – Offer the service if necessary counseling to report on each need for site maintenance – Make a detailed report on donations collected at the memorial site – Ensure that a memorial site environment is always clean – Oversee the maintenance of particular graves during the rainy season and during the period of commemoration. – Analyze and develop strategies and adequate measures for the stability and the preservation of memory and the promotion of visits to the memorial site. – Develop and support the means of self-financing memorial site – Develop and maintain working relations with other local organs of similar duties; Attending meetings and conferences, exchanging information and experience on memory and prevention of genocide, its ideology, negations – To do any other task assigned by the District

Minimum qualifications

- Bachelor’s Degree in History
  
  0 Year of relevant experience

- 2
  
  Bachelor’s Degree in Genocide Studies
  
  0 Year of relevant experience

3

Bachelor’s Degree in Political Sciences

0 Year of relevant experience

Required competencies and key technical skills

- 1
  
  Integrity

- 2
  
  Strong critical thinking skills and excellent problem solving skills.

- 3
  
  Inclusiveness

- 4
  
  Accountability

- 5
  
  Communication

- 6
  
  Teamwork

- 7
  
  Client/citizen focus

- 8
  
  Professionalism

- 9
  
  Commitment to continuous learning

- 10
  
  Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage.

- 11
  
  Knowledge and understanding of the Rwandan legal system and International law

- 12
  
  Analytical, negotiations and report writing skills;

- 13
  
  High levels of integrity, confidentiality with high professional and ethical standards

- 14
  
  Good presentation skills and ability to communicate with various audiences, including end users and managers

- 15
  
  Ability to work in team

16

Good team working skills, time management and decision making skills;

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