2 Job Positions of Customer Care at Memomorial Sites at Rubavu District: (Deadline 27 March 2024)
Job responsibilities
— Provide good reception and tour guide for visitors – Offer the service if necessary counseling to report on each need for site maintenance – Make a detailed report on donations collected at the memorial site – Ensure that a memorial site environment is always clean – Oversee the maintenance of particular graves during the rainy season and during the period of commemoration. – Analyze and develop strategies and adequate measures for the stability and the preservation of memory and the promotion of visits to the memorial site. – Develop and support the means of self-financing memorial site – Develop and maintain working relations with other local organs of similar duties; Attending meetings and conferences, exchanging information and experience on memory and prevention of genocide, its ideology, negations – To do any other task assigned by the District
Minimum qualifications
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Bachelor’s Degree in History
0 Year of relevant experience
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2Bachelor’s Degree in Genocide Studies
0 Year of relevant experience
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3Bachelor’s Degree in Political Sciences
0 Year of relevant experience
Required competencies and key technical skills
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1Integrity
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2Strong critical thinking skills and excellent problem solving skills.
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3Inclusiveness
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4Accountability
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5Communication
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6Teamwork
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7Client/citizen focus
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8Professionalism
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9Commitment to continuous learning
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10Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage.
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11Knowledge and understanding of the Rwandan legal system and International law
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12Analytical, negotiations and report writing skills;
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13High levels of integrity, confidentiality with high professional and ethical standards
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14Good presentation skills and ability to communicate with various audiences, including end users and managers
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15Ability to work in team
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16Good team working skills, time management and decision making skills;
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