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2 Job Positions of Support Officer in Charge of Central Secretariat at Rwanda revenue Authority: (Deadline 20 March 2024)

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2 Job Positions of Support Officer in Charge of Central Secretariat at Rwanda revenue Authority: (Deadline 20 March 2024)

2 Job Positions of Support Officer in Charge of Central Secretariat at Rwanda Revenue Authority: (Deadline 20 March 2024)

Job details
Central Secretariat Team
Job Title: Support Officer in Charge of Central Secretariat
Grade: S2
Supervisor: Principal Technical Officer in Charge of Central Secretariat
Location: HQ
Working Mode: Hybrid
Purpose
Support staff provides support services to the overall functioning of Central Secretariat by carrying out routine tasks in Central Secretariat team on behalf of the entire RRA.
Key duties and responsibilities
  1. Handle all correspondences submitted electronically through designated system,
  2. Carry out all secretariat related responsibilities,
  3. Handle incoming and outgoing correspondences and ensure that responses to correspondence are given within the timeframe stipulated in the service charter or other fiscal laws,
  4. Follow up all submitted correspondence to ensure response is given within a reasonable time,
  5. Orient, follow up and report all technical correspondences that require special expertise to the competent department/divisions/section for proper responses within a reasonable time,
  6. Maintain and manage store, office or archival supplies and usage,
  7. Any other assignment as may be given by your supervisor,
  8. Prepare work report as may be required.
Required Academic Qualification
   Preferred Qualifications
  1. Bachelor’s Degree in Business Administration specialized in Secretariat studies
  2. Bachelor’s Degree in Business Administration specialized in Office administration and Management.
   Relevant Qualifications
Required Trainings
  1. soft skills
Skill Type Required Skill Required Proficiency level
Computer Literacy Spreadsheets (MS Excel) medium
Computer Literacy Word Processing (MS Word) medium
Customer care Technical support, Software support and Customer services advanced
Language Proficiency in English medium
Language Proficiency in Kinyarwanda advanced
Language Proficiency in French medium
Required Competencies
  1. Communication
  2. Analytical skills
  3. Problem solving
  4. Adhering to organizational values and diversity
  5. Time management
  6. RRA Business Acumen
Required Experiences
  1. 1 year experience in Secretariat or office management

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