3 JOB POSITIONS AT I& M Bank Rwanda : RELATIONSHIP MANAGER : ( Deadline : 14 June 2019 )
REPORTING LINE: HEAD OF BUSINESS BANKING
DEPARTMENT: BUSINESS BANKING DEPARMENT
Job Purpose:
The job holder will contribute to business development by selling the banks products/services to existing and new clients, work alongside the Business Support Officers to develop and oversee client relationships to ensure that top level service is provided and continuously monitor the loan portfolio quality of the segment.
The successful candidates will be responsible for the following:
Responsible for the business growth in assets (Loans) and liabilities (Deposits) of the assigned sector, area, and /or customer segment.
Responsible for achieving set targets and ensure maximum profitability
Responsible of building leads that deliver real results and keep a strong pipeline
Advocate of the Bank’s brand in and outside the office
Seek opportunities from the market and develop new relationships by thoroughly understanding the market dynamics, customers needs, competition and regulatory framework.
Responsible of cross-sell of other banks products and services.
Ensure facilities are structured to meet requirements of customers’ needs
Ensuring overall delivery of high quality customer service and responsible for resolving of customer complaints within the Bank’s TAT standard.
Provision of coaching, training and mentoring of any assigned staff
To qualify for this role applicants must have the following education and skills:
A Bachelor’s degree, preferably in Finance, Business, Banking or related fields
Minimum of 3 years’ experience in business development, customer accounts management or to have worked in any similar fields in a financial institution will be an added advantage.
Proven skills for marketing or sales of products/services; customers.
Ability to understand credit financial analysis and origination of credit files
Strong ability to plan, organize, monitor and evaluate business performance in relation to set objectives.
Strategic perspective and good knowledge of the Rwanda business market and regulatory infrastructure.
Good computer skills (word, excel, database)
Good communication, presentation and negotiation skills
Interested candidates are required to submit their CV and cover letters- clearly indicating the title of the position being applied for to [email protected]; the deadline for submission of applications is at 5:00pm on 14thJune 2019.
NOTE: Only shortlisted candidates will be contacted.
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