4 Job Positions at RWANDA DEVELOPMENT BOARD (RDB): (Deadline 1 September 2021)

4 Job Positions at RWANDA DEVELOPMENT BOARD (RDB): (Deadline 1 September 2021)

Quality Management Specialist at RWANDA DEVELOPMENT BOARD (RDB): (Deadline 1 September 2021)

Job description

– Organize and lead inspection of tourism entities to ensure quality standards and compliance with regulatory requirements;
– Organize and lead joint inspections of tourism entities for quality assurance on operational basis and during events as need arises;
– Ensure reporting and feedback on non-compliances found during inspections for total quality assurance;
– Follow up on the implementation of the recommendations during quality inspection for compliance;
– Develop and update standards, guidelines, procedures and checklists on quality standards for tourism entities and for regulatory compliance;
– Work closely with key stakeholders to ensure joint inspections are conducted on a continuing basis to enforce compliance with regulations and meeting of standards;
– Participate in the development and review of standards guidelines and classification criteria for tourism facilities at local, regional and international levels;
– Responsible for ensuring Service delivery complies to Statutory and Regulatory requirements;
– Develop strategies and mechanism for maintaining quality assurance standards in tourism Sector;
– Develop and review quality and safety policies and manage audits by third-party inspectors
– Evaluate and recommend corrective actions to resolve major quality problems in Tourism & Hospitality Industry;
– Finding ways to measure customer care satisfaction in hospitality and improve services;
– Handling customer complaints or any major incidents;
– Assist in ensuring that service levels across the industry are adequately and efficiently monitored and maintained;
– Prepare weekly, monthly, Quarterly and annual reports;
– Any other related assignment as may be directed by superior(s).

Minimum Qualifications

  • Master’s Degree in Food Science and Technology

    Experience: 3

  • Bachelor of Science in Food Science and Technology

    Experience: 5

  • Master’s Degree in Hotel Management

    Experience: 3

  • Master’s Degree in Tourism Management

    Experience: 3

  • Bachelor’s Degree in Hotel Management

    Experience: 5

  • Bachelor’s Degree in Tourism Management

    Experience: 5

Competency and Key Technical Skills

  • Integrity

  • Strong critical thinking skills and excellent problem solving skills.

  • Inclusiveness

  • Accountability

  • Communication

  • Teamwork

  • Client/citizen focus

  • Professionalism

  • Commitment to continuous learning

  • Strong command of written and spoken English;

  • Proficiency in French and Kinyarwanda is an added advantage;

  • Required relevant experience

  • Strong knowledge of the tourism sector-in particular, regulations, policies, standards and guidelines;

  • Proven track record in coaching exceptional customer service;

  • Ability to communicate and function professionally with different tourism entities across the country;

  • Strong problem solving skills with ability to take full ownership of issues until they are completely resolved;

  • Creative and pragmatic with ability to develop and implement solutions to identified problems;

  • Proven ability to mentor, motivate and manage a team effectively to deliver on assigned tasks;

  • Creative and pragmatic with ability to develop and implement solutions to identified problems

  • Analytical and Critical thinking skills with ability to analyses various data streams of data to determine trends in the industry’s compliance with regulations and standards and make recommendations

  • Strong planning and organizational skills with high level of attention to detail- able to effectively plan and prioritizes multiple tasks and work well under pressure to complete tasks in the assigned timelines;

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Sector Analyst at RWANDA DEVELOPMENT BOARD (RDB): (Deadline 1 September 2021)

Develop and monitor progression of the deal pipeline in the assigned sector;
Profile and target potential investors, hold initial discussions and maintain close investor follow up;
Ensure rapid response to investor follow up questions, prepare tailored pitch documents for investors and drives advanced deal discussions;
Lead advanced discussions with investors – undertake assessment/quality check of investor proposals and coordinate response to proposal within GoR;
Direct research and translate to tangible implications;
Ensure close coordination with the other departments in the CIO office – share sector specific information with the marketing team; ensure smooth handover to transaction support team; monitor follow up of previous investors by Reinvestment/Export Growth and escalate business climate concerns/issues raised;
Direct and manage research towards tangible outcomes – define sector specialist’s weekly work plan and manage the specialist’s performance;
Any other duties as required by the hierarchical supervisor.

 

Minimum Qualifications

  • Bachelor’s Degree in Public Policy

    Experience: 5

  • Master’s Degree in Public Policy

    Experience: 3

  • Bachelor’s Degree in Management

    Experience: 5

  • Bachelor’s Degree in Development Studies

    Experience: 5

  • Master’s Degree in Economics

    Experience: 3

  • Master’s Degree in Management

    Experience: 3

  • Master’s Degree in Development Studies

    Experience: 3

  • Bachelor’s Degree in Finance

    Experience: 5

  • Master’s Degree in Finance

    Experience: 3

  • Bachelor’s Degree in Economics

    Experience: 5

Competency and Key Technical Skills

  • Integrity

  • Strong critical thinking skills and excellent problem solving skills.

  • Inclusiveness

  • Accountability

  • Communication

  • Teamwork

  • Client/citizen focus

  • Professionalism

  • Commitment to continuous learning

  • Capabilities in report writing and presentation skills

  • Advanced knowledge of sector;

  • Ability to develop comprehensive business plans & assess investment risks and merits;

  • Deep understanding of industry trends and translation to business opportunities;

  • Strong knowledge of priority sector with demonstrated experience in at least one of priority focus areas;

  • Extensive experience in directing research and analysis;

  • Strong ability to develop investor relationships, drive investor deal discussions and manage large investor pipeline;

  • Strong networking skills with ability to form relationships quickly and maintain extensive investor networks;

  • Demonstrated leadership skill with ability to lead teams & directing analysis/output;

  • • Pragmatic flexibility with ability to respond quickly to changing environment and find realistic solutions to complex problem

  • Highly organized with ability to multitask and work well in a fast-paced environment;

  • Strong command of written and spoken English;

  • Proficiency in French and Kinyarwanda is an added advantage;

  • Required relevant experience

  • Highly analytical with excellent public relations and interpersonal skills, detail orientated, proper communication and presentation skills;

  • Pragmatic flexibility with ability to respond quickly to changing environment and find realistic solutions to complex proble

  • – Ability to understand and apply fundamental concepts and principles related to investigating facts, gathering and packaging of information for effective delivery to audiences

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Strategic Placement Specialist at RWANDA DEVELOPMENT BOARD (RDB): (Deadline 1 September 2021)

Job description

– Analyse job vacancies and employment opportunities trends and share information to universities and employment service centers for training program calibrating;
– Engage and devise different mechanisms to build capacities of career service centres at universities and employment service agencies/centers to ensure effective matching of job seekers and employers;
– Identify potential investors that needs recruitment solutions and connect them to professional recruitment agencies that have partnership with RDB;
– Support the design of the framework and monitoring of labour market testing and work permit of foreign workers;
– Make use of the systems and platforms in place (i.e. KORA jobportal, LinkedIn, Skills Database, internship) to match job seekers to employment opportunities and support updating of databases
– Support and ensure Employment Service Centers (KESC, MESC & HESC) are well coordinated and functional at maximum capacity

Minimum Qualifications

  • Master’s Degree in Human Resource Management

    Experience: 0

  • Bachelors Degree in Human Resource Management

    Experience: 2

  • Master of Industrial & Labour Relations

    Experience: 0

  • Bachelor’s Degree in Industrial & Labour Relations

    Experience: 2

  • Master’s Degree in Labour Economics

    Experience: 0

  • Bachelor’s Degree in Labour Economics

    Experience: 2

Competency and Key Technical Skills

  • Integrity

  • Strong critical thinking skills and excellent problem solving skills.

  • Inclusiveness

  • Accountability

  • Communication

  • Teamwork

  • Client/citizen focus

  • Professionalism

  • Commitment to continuous learning

  • Strong command of written and spoken English;

  • Proficiency in French and Kinyarwanda is an added advantage;

  • Required relevant experience

  • Strong knowledge of the laws, policies, procedures and standards in relation to labour and performance management;

  • Demonstrated ability to effectively use the required computer programs and applications such as IPPIS:

  • Strong ability to work under pressure, multi-task and deliver as expected;

  • High levels of integrity, confidentiality with high professional and ethical standards

  • Strong interpersonal and communication skills;

  • Flexibility, team player, creative, self-starter with ability to balance staff welfare programs

  • Excellent Communication, report writing and presentation skills;

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Product Development Analyst at RWANDA DEVELOPMENT BOARD (RDB): (Deadline 1 September 2021)

Job description

– Reliably contribute to formulation of strategies to diversify and develop different tourism products;
– Proposing draft strategies to address factors that hinder the development and diversification of tourism products;
– Identify the existing and potential tourism sites and develop appropriate strategies aiming to strategically develop them;
– Contribute to the development of strategies for the diversification of tourism products;
– In collaboration with the Division Manager, follow up the implementation of strategic tourism projects and facilities;
– Strategically, collaborate and assist both the private and public stakeholders to ensure tourism destination management areas are well developed;
– Research and analyze unique tourism products to develop for both normal and niche markets;
– Timely analyze and communicate necessary changes regarding tourism products as per targeted markets;
– Provide industry with information on tourism business opportunities;
– Identifying new product and gathering market requirements as well as determine business-case and feasibility;
– Ensure the maintenance of tourism facilities and infrastructure;
– Support development of new tourism products in protected areas;
– Upgrade and diversify the product range and services to meet or exceed the expectations of tourists;
– Coordinate building product roadmaps as well as working to a critical path and ensuring all products are produced on schedule;
– Contribute in formulation of Terms of References-ToRs to hire personnel needed in any related work to product development and diversification;
– Contribute in development of content proposals for strategic partnerships in the product development and diversification, including draft MoUs and agreements;
– Analyses and advises on the concession agreements of the tourism products/entities.
– Any other related assignment as may be directed by superior(s).

Minimum Qualifications

  • Bachelor’s Degree in Management

    Experience: 5

  • Masters in Management

    Experience: 3

  • Bachelor’s Degree in Development Studies

    Experience: 5

  • Master’s Degree in Economics

    Experience: 3

  • Master’s Degree in Development Studies

    Experience: 3

  • Master’s Degree in Tourism Management

    Experience: 3

  • Bachelor’s Degree in Tourism Management

    Experience: 5

  • Bachelor’s Degree in Economics

    Experience: 5

Competency and Key Technical Skills

  • Integrity

  • Strong critical thinking skills and excellent problem solving skills.

  • Inclusiveness

  • Accountability

  • Communication

  • Teamwork

  • Client/citizen focus

  • Professionalism

  • Commitment to continuous learning

  • Proficiency in French and Kinyarwanda is an added advantage;

  • Excellent command of written and spoken English;

  • Proven track record in the successful development of products, within a complex stakeholder environment.

  • Experience in managing a broad portfolio of products and services, across different life-stages.

  • Experience in product and/or project management experience within a service industry to increase revenues.

  • Proven track record in commissioning market research and using data to successfully launch and drive usage of products.

  • Strong leadership and organizational skills with ability to effectively direct team to deliver projects on time and on budget

  • Ability to collect & analyses information from various sources to design projects that meet tourist demand and can attain scalability

  • Strong knowledge of tourism industry in relation to the policies, strategies and regulations governing the industry;

  • Strong knowledge of Rwanda’s tourist attractions and available natural resources;

  • Excellent creativity and innovation skills with ability to develop and new and diversified tourism products;

  • Demonstrated ability to organize and prioritize work to ensure timely deadlines with high attention to detail

  • Ability to work independently as well as collaboratively with cross-functional teams.

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