6 Job positions for Injustice Cases Administration Specialist at Ombudsman Office: (Deadline 15 March , 2024)
Job responsibilities
• Review and analyze complaints cases received from citizens and propose appropriate action; • Conduct and organize the mediation and prepare the reports • Conduct citizens hearing and prepare the reports; • Update complaints database and provide reports on monthly basis; • Monitor and follow up the Cyber-Cafes functioning; • Manage complaints database and ensure its regular update • Provide statistics related to injustice; • Monitor, document and follow up injustice cases hand over to local authorities and to ensure that they are completely solved; • Establish weekly, monthly, annual activities reports; • Manage the equipment and materials put at his/her disposal; • Performs other duties assigned by the supervisor.
Minimum qualifications
1
Bachelor’s Degree in Public Administration
3 Years of relevant experience
2
Bachelor’s Degree in Sociology
3 Years of relevant experience
3
Master’s Degree in Public Administration
1 Years of relevant experience
4
Bachelor’s Degree in Law
3 Years of relevant experience
5
Bachelor’s Degree in Peace Studies
3 Years of relevant experience
6
Master’s Degree in Peace Studies
1 Years of relevant experience
7
Master’s Degree in Sociology
1 Years of relevant experience
8
Master’s Degree in Governance and Leadership
1 Years of relevant experience
9
Master’s Degree in Social Work
1 Years of relevant experience
10
Business Administration
1 Years of relevant experience
11
Bachelor’s Degree in Business Administration
3 Years of relevant experience
12
Master’s Degree in Governance and Development
1 Years of relevant experience
13
Master’s Degree in Administrative Law
1 Years of relevant experience
14
Master’s Degree in Civil Law
1 Years of relevant experience
15
Bachelor’s Degree in Governance and Leadership
3 Years of relevant experience
16
Master’s Degree in Public Law
1 Years of relevant experience
17
Governance and Development
3 Years of relevant experience
18
Social Work
3 Years of relevant experience
19
Bachelor’s degree in Administration Science
3 Years of relevant experience
20
Master’s degree in Administration Science
1 Years of relevant experience
21
Bachelor’s Degree in Management
3 Years of relevant experience
22
Development Studies
1 Years of relevant experience
23
Master’s Degree in Peace Studies and Conflict Resolution
1 Years of relevant experience
24
Bachelor’s Degree in Peace Studies and Conflict Resolution
3 Years of relevant experience
25
Master’s Degree in Peace and Conflict Studies
1 Years of relevant experience
26
Master’s Degree in Peace and Conflict Transformation
1 Years of relevant experience
27
Bachelor’s Degree in Peace and Conflict Studies
3 Years of relevant experience
28
Bachelor’s Degree in Peace and Conflict Transformation
3 Years of relevant experience
29
Bachelor’s Degree in Development Studies
3 Years of relevant experience
Required competencies and key technical skills
1
Resource management skills
2
Analytical skills
3
Problem solving skills
4
Decision making skills
5
Time management skills
6
Risk management skills
7
Results oriented
8
Digital literacy skills
9
Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage
10
Legal analytical skills;
11
Knowledge of Rwandan legal system with a good knowledge of other legal systems;
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