6 Job positions for Injustice Cases Administration Specialist at Ombudsman Office: (Deadline 15 March , 2024)

6 Job positions for Injustice Cases Administration Specialist at Ombudsman Office: (Deadline 15 March , 2024)

6 Job positions for Injustice Cases Administration Specialist at Ombudsman Office: (Deadline 15 March , 2024)

 

 

Job responsibilities
• Review and analyze complaints cases received from citizens and propose appropriate action; • Conduct and organize the mediation and prepare the reports • Conduct citizens hearing and prepare the reports; • Update complaints database and provide reports on monthly basis; • Monitor and follow up the Cyber-Cafes functioning; • Manage complaints database and ensure its regular update • Provide statistics related to injustice; • Monitor, document and follow up injustice cases hand over to local authorities and to ensure that they are completely solved; • Establish weekly, monthly, annual activities reports; • Manage the equipment and materials put at his/her disposal; • Performs other duties assigned by the supervisor.
Minimum qualifications
1
Bachelor’s Degree in Public Administration

3 Years of relevant experience

2
Bachelor’s Degree in Sociology

3 Years of relevant experience

3
Master’s Degree in Public Administration

1 Years of relevant experience

4
Bachelor’s Degree in Law

3 Years of relevant experience

5
Bachelor’s Degree in Peace Studies

3 Years of relevant experience

6
Master’s Degree in Peace Studies

1 Years of relevant experience

7
Master’s Degree in Sociology

1 Years of relevant experience

8
Master’s Degree in Governance and Leadership

1 Years of relevant experience

9
Master’s Degree in Social Work

1 Years of relevant experience

10
Business Administration

1 Years of relevant experience

11
Bachelor’s Degree in Business Administration

3 Years of relevant experience

12
Master’s Degree in Governance and Development

1 Years of relevant experience

13
Master’s Degree in Administrative Law

1 Years of relevant experience

14
Master’s Degree in Civil Law

1 Years of relevant experience

15
Bachelor’s Degree in Governance and Leadership

3 Years of relevant experience

16
Master’s Degree in Public Law

1 Years of relevant experience

17
Governance and Development

3 Years of relevant experience

18
Social Work

3 Years of relevant experience

19
Bachelor’s degree in Administration Science

3 Years of relevant experience

20
Master’s degree in Administration Science

1 Years of relevant experience

21
Bachelor’s Degree in Management

3 Years of relevant experience

22
Development Studies

1 Years of relevant experience

23
Master’s Degree in Peace Studies and Conflict Resolution

1 Years of relevant experience

24
Bachelor’s Degree in Peace Studies and Conflict Resolution

3 Years of relevant experience

25
Master’s Degree in Peace and Conflict Studies

1 Years of relevant experience

26
Master’s Degree in Peace and Conflict Transformation

1 Years of relevant experience

27
Bachelor’s Degree in Peace and Conflict Studies

3 Years of relevant experience

28
Bachelor’s Degree in Peace and Conflict Transformation

3 Years of relevant experience

29
Bachelor’s Degree in Development Studies

3 Years of relevant experience

Required competencies and key technical skills

1
Resource management skills
2
Analytical skills
3
Problem solving skills
4
Decision making skills
5
Time management skills
6
Risk management skills
7
Results oriented
8
Digital literacy skills
9
Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage
10
Legal analytical skills;
11
Knowledge of Rwandan legal system with a good knowledge of other legal systems;
12
Communication skills
13
Interpersonal skills
14
Team working Skills
15
Reporting and writing skills




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