6 Job positions for Injustice Cases Administration Specialist at Ombudsman Office: (Deadline 15 March , 2024)
Job responsibilities
• Review and analyze complaints cases received from citizens and propose appropriate action; • Conduct and organize the mediation and prepare the reports • Conduct citizens hearing and prepare the reports; • Update complaints database and provide reports on monthly basis; • Monitor and follow up the Cyber-Cafes functioning; • Manage complaints database and ensure its regular update • Provide statistics related to injustice; • Monitor, document and follow up injustice cases hand over to local authorities and to ensure that they are completely solved; • Establish weekly, monthly, annual activities reports; • Manage the equipment and materials put at his/her disposal; • Performs other duties assigned by the supervisor.
Minimum qualifications
Bachelor’s Degree in Public Administration
3 Years of relevant experience
Bachelor’s Degree in Sociology
3 Years of relevant experience
Master’s Degree in Public Administration
1 Years of relevant experience
Bachelor’s Degree in Law
3 Years of relevant experience
Bachelor’s Degree in Peace Studies
3 Years of relevant experience
Master’s Degree in Peace Studies
1 Years of relevant experience
Master’s Degree in Sociology
1 Years of relevant experience
Master’s Degree in Governance and Leadership
1 Years of relevant experience
Master’s Degree in Social Work
1 Years of relevant experience
Business Administration
1 Years of relevant experience
Bachelor’s Degree in Business Administration
3 Years of relevant experience
Master’s Degree in Governance and Development
1 Years of relevant experience
Master’s Degree in Administrative Law
1 Years of relevant experience
Master’s Degree in Civil Law
1 Years of relevant experience
Bachelor’s Degree in Governance and Leadership
3 Years of relevant experience
Master’s Degree in Public Law
1 Years of relevant experience
Governance and Development
3 Years of relevant experience
Social Work
3 Years of relevant experience
Bachelor’s degree in Administration Science
3 Years of relevant experience
Master’s degree in Administration Science
1 Years of relevant experience
Bachelor’s Degree in Management
3 Years of relevant experience
Development Studies
1 Years of relevant experience
Master’s Degree in Peace Studies and Conflict Resolution
1 Years of relevant experience
Bachelor’s Degree in Peace Studies and Conflict Resolution
3 Years of relevant experience
Master’s Degree in Peace and Conflict Studies
1 Years of relevant experience
Master’s Degree in Peace and Conflict Transformation
1 Years of relevant experience
Bachelor’s Degree in Peace and Conflict Studies
3 Years of relevant experience
Bachelor’s Degree in Peace and Conflict Transformation
3 Years of relevant experience
Bachelor’s Degree in Development Studies
3 Years of relevant experience
Required competencies and key technical skills
Resource management skills
Analytical skills
Problem solving skills
Decision making skills
Time management skills
Risk management skills
Results oriented
Digital literacy skills
Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage
Legal analytical skills;
Knowledge of Rwandan legal system with a good knowledge of other legal systems;
Communication skills
Interpersonal skills
Team working Skills
Reporting and writing skills
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