7 Job Positions at RwandAir Ltd : (Deadline 17 August 2025)

• JOB TITLE:                      Flight Dispatcher & Flight Follower
• DEPARTMENT:              Flight Operations
• SECTION:                       OCC
• DUTY STATION:            Kigali International Airport

Job Purpose

A Flight Dispatcher, qualified as per RCARS, is responsible for exercising safe and efficient operational supervision overflights in conjunction with the Pilot-in-Command.

1. Key Duties and Responsibilities:

• Exercising operational control supervision and assisting the pilot-in-command with the safe & efficient planning and monitoring of a flight.
• Performing Operational Flight Watch and determining if changes in operational and meteorological conditions may affect the safety of flights within a prescribed area or on assigned routes.
• Communicating those changes to the Pilot-in-Command.
• Maintaining the Flight dispatch written log and record of all Company Radio/ACARS Transmissions between OCC and Aircraft.
• Reporting safety hazards and occurrences

(A) Pre-Flight Duties

• The developing, reviewing, authorising, issuing and revising, as required of flight release documents (as per RCAR Part 16, Subpart C)  for all scheduled and non-scheduled flights, inclusive of training and test flight operations, in keeping with Safety, Regulatory, Customer Service, and Company fiscal requirements.
• Assisting the PIC in releasing an aircraft to operate in accordance with the terms and conditions established by the Operational Flight Plan. However, the final decision lies with the Pilot-In-Command.
• Analyzing operational conditions and identifying any opportunities that may constrain, impede or benefit operational capabilities inclusive of, but not limited to weather, facilities, Air Traffic Control, and aircraft performance.
• Analyzing operational and meteorological conditions to evaluate and determine the safest and most efficient minimum fuel requirement.
• Formulating and implementing revised Operational Flight Plans when conditions warrant and communicating the revised plans to the Pilot-in-Command.
• To provide the Pilot-in-Command with a thorough and professional flight crew briefing package covering all significant information which may impact the operation of his flight.
• Soliciting, interpreting, and maintaining current flight and field conditions reports, NOTAMs, etc., to provide the flight crew with the latest operational information.
• Providing and communicating revised information for Load Control with total fuel requirements and aircraft weight limitations that maximizes revenue payload potential while satisfying all Safety standards.
• Communicating to Air Traffic Control Services all Operational Flight Plan requirements.
• Resolving with Maintenance Control, the pilot-in-command, Flight Operations Management Pilots, as required, problems caused by any aircraft deviation from standards including MEL, which may limit or affect flight operational capabilities, and to communicate any operational limitations to the respective operating Departments, as required.
• Apprising respective operating departments and Flight Operations Management Pilots, if warranted, of any reported deviations from the standard which occur during flight and which could affect downline scheduling integrity.
• During irregular operations, congruent when practical with the Pilot-in-Command, advising flight delays Head-OCC; and when conditions warrant, recommending flight cancellations and initiating alternative plans.
• Providing timely analysis of meteorological risk that may reasonably be anticipated to impact local and/or system operations, including aircraft on layover, maintenance, and ground operations.
• Administering, managing, and implementing economic fuel and navigation policies to maximise company profitability, subject to operational constraints and within proper Safety parameters.
• Ensuring, on day-of-flight, that the Flight Dispatch function performs safe and efficient Operational control supervision in accordance with all Company policies and procedures.
• To advise on delay/cancellation of the flight or otherwise decide on a possible/alternative route which may be flown safely in accordance with company procedures & standards, taking into account likely weather conditions at the destination and alternate aerodromes; en-route weather, with the maximum fuel load possible.
• Accept the Pilot-in-command’s signed concurrence with the operational flight plan and flight release.

Note: A Flight Dispatcher shall avoid taking any action that would conflict with the procedures established by:

• Air Traffic Control
  • The Meteorological service
  • The communications service

(B) In – Flight Duties

• Monitor the progress of each flight from its point of origin to its final destination, ensuring precise flight locating practices;, including all intermediate stops or until the Flight Watch responsibilities are transferred to another trained Flight Follower
• Maintain Company Flight Watch log consisting of recording all Scheduled or Estimated Departure and Arrival times, all Actual Arrival and Departure times
• Supervise the safe flight watch of all company aircraft under the control of the Systems of Operations Control Centre
• Follow up on weather conditions and airspace restrictions, identify impacts on operations, develop alternative actions and communicate to En-route flights via ground-to-air radio, SAT COM/PHONE, and Datalink.
• To re-route and re-dispatch flights when the situation arises
• Implement and ensure conformance to the Company’s Risk Assessment program, elevating the decision-making process as the level of risk rises;
• Continuation, diversion and termination of a flight is the responsibility of PIC, who will inform OCC at the earliest opportunity
• Liaise with crew scheduling on operational issues affecting flight crew schedules
• Assist with communication between maintenance and flight crews in-flight
• Maintaining the Flight dispatch written log and record of all Company Radio/ACARS Transmissions between OCC and Aircraft.
• Communicate the company’s aircraft movements
• Reporting hazards and safety occurrences that occur during operations

(C) Post-Flight Duties

• Ensure that all reports of the Pilot-In-Command are sent to the Chief Pilot (Line).
• Remain on duty unless he has been adequately relieved.

2. Desired Profile: Required education, Experience, and Abilities:

(A) Education and Experience

• Flight dispatcher License or Airline Transport Pilot License in accordance with RCAR, Personnel Licensing and qualified with RCAR AOC qualification Computer literate;
• Knowledge of RCARs;
• One (1) year’s minimum experience in Flight Dispatch/ Operations control.

(B) Knowledge, Skills and Abilities

• Good communication skills;
• Understanding of schedules and fleet operations;
• Computer literate;
• Ability to respond quickly to change.

(C) Delegation of Duties: In the absence of the Flight Dispatcher, an equally qualified Flight Dispatcher shall be delegated his/her duties.

3. How to apply:

• An application letter addressed to the Chief HR & Administration Officer;
• Recent Curriculum Vitae;
• Copies of Notarized Degree/Diploma certificates
• Relevant certificates;
• Copies of academic papers;
• A photocopy of the Passport/National ID.
• Three referees

The deadline for submitting application documents (Only PDF Format) is August 17, 2025. Please apply via the link: https://erecruitment.rwandair.com/

• Job Title:           People Performance Specialist
• Reports to:       Senior Manager, Talent
• Department:   Human Resources
• Duty Station: Kigali International Airport (KIA)

Job Purpose

Responsible for evaluating and enhancing the performance of employees within the organization. This role involves developing performance metrics, implementing performance management and development programs, and collaborating with managers to drive continuous improvement and ensure alignment with business goals. Advise management on the procedures necessary to advance individual performance in alignment with RwandAir’s business objectives.

You’ll support all areas of Talent and Performance Management, working in partnership across the business to ensure we have the right people with the right skills to deliver our strategic goals.

1. Key Duties and Responsibilities;

• In collaboration with the HR Management design and implement performance management programs that align with RwandAir’s strategic goals.
• Research best practices in people performance, and design and develop a tailored performance management system.
• In collaboration with the HR Management and implement performance metrics and evaluation criteria.
• Leverage existing ERP system, plan and implement comprehensive performance management and automation plans and enforce the performance cycle.
• Design and develop communication programs to link talent development more clearly to performance management.
• Support the implementation of a competency-based framework system and train department heads to carry out competency assessments, determine employee development needs and provide support.
• Align the performance management system with RwandAir’s business strategy and continuously improve processes to develop a performance appraisal system.
• Bring regular insight and external thinking to the team so we’re at the forefront of Talent analytics and Performance Management.
• Analyze employee performance data and identify areas for improvement.
• Provide insights and practical recommendations from our People and Talent data.
• Present and influence at all levels, across the team and wider business.
• Seek further data-driven opportunities to add new value to the business and be a continuous improvement champion.
• Oversee the implementation of key performance measures, core competencies and core values into the performance appraisal system.
• Identify below/poor performers and work closely with their Managers and HRBP to identify development plans and areas for improvement.
• Monitor the effectiveness of implemented strategies and make necessary adjustments.
• Perform other department duties related to his/her position as directed by the Head of the Department.

If you’re a driven performance specialist with expertise in talent development, employee engagement, and optimizing workforce efficiency – ready to drive a culture of excellence we want you on our team! Then learn more about our ideal candidate below.

2. About You – Minimum Standard Qualifications;

• A Bachelor’s Degree or Equivalent with Minimum 4 years of job-related experience.
• Working knowledge of HR functions and HR Systems.
• Proven experience in demonstrating flexibility to meet the changing demands of the business.
• At least 2 years’ work experience in a business analysis role.
• Experience in project management.
• Excellent English language skills, both spoken and written.
• A recognised accreditation in Human Resources is preferred.

3. About You – Other Desired Competencies & Skills;

• Proven ability to work under pressure to defined time scales.
• Ability to prioritise and manage multiple projects/tasks.
• Excellent customer service and relationship management skills.
• Sound judgement, good problem-solving and analytical skills.
• Continuous process improvement capability.
• Excellent writing skills for content writing for newsletters, HTML creation
• Highly developed planning, analytical and problem-solving skills.
• Understanding of manpower planning and performance management functions.
• Strong commercial focus and business acumen.
• Intermediate/advanced level of Microsoft Office (Word, Excel, PowerPoint, Outlook) skills.
• Experience working in a smaller, more hands-on environment that is resource-constrained.

4. How to Apply:

• An application letter addressed to the Chief HR & Administration Officer;
• Recent Curriculum Vitae;
• Copies of Notarised Degree/Diploma certificates
• Relevant certificates, including Certificate of Services, where applicable;
• Copies of academic papers;
• A photocopy of the Passport/National ID;
• Three referees

The deadline for submitting application documents (Only in PDF Format) is August 12, 2025. Please apply via the link: https://erecruitment.rwandair.com/

Please note that candidates who previously applied for this position are discouraged from reapplying.