Associate Resettlement and Complementary Pathways Officer, Karongi at UNHCR Rwanda: (Deadline 15 December 2022)

Professional

2022-11-21-08:00

December 15, 2022

Associate Resettlement and Complementary Pathways Officer Organizational Setting and Work Relationships The position for Associate Resettlement and Complementary Pathways Officer may be based in Country Operations, Regional Bureaux or Headquarters. The incumbent’s primary role is to support resettlement and complementary pathways activities in his/her Area of Responsibility (AOR) through identification of needs, submission of cases, monitoring procedural compliance, integrity and quality of case submissions, and ensure progress against targets. S/he takes part in assessing cases for resettlement and conducting interviews as well as monitoring procedural compliance and quality of case submissions. The role may also involve managerial responsibilities in supervising staff and affiliate workforce. S/he contributes to comprehensive protection and solutions strategies and needs to make resettlement both strategic as well as responsive to the needs of people of concern to UNHCR. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties – Identify, interview, assess resettlement and complementary pathways needs, and process cases identified for resettlement and complementary pathways following established procedures; provide counselling to individuals. – Support monitoring of activities for resettlement and complementary pathways, as applicable, to ensure progress against targets, transparency and efficiency in case submissions and appropriate follow-up with resettlement countries and other key stakeholders. – Review and provide timely feedback and guidance on resettlement submissions prepared in the country office/ by country offices to harmonize quality and consistency of resettlement delivery. – Support the management of processes to ensure that persons of concern and partners receive up-to-date and accurate information on UNHCR¿s resettlement and complementary pathways policies and procedures. – Support the implementation of UNHCR¿s global resettlement and complementary pathways policies, procedures and guidelines in the AOR. – Ensure Standard Operating Procedures for identification of cases for resettlement and resettlement case management are in place and in line with UNHCR Global Standards. – Support and contribute to measures that enhance the prevention, detection and response to fraud committed by persons of concern generally and in resettlement and complementary pathways in particular. – Support senior management in maintaining regular contact and close cooperation with resettlement countries and partners to ensure effective delivery of resettlement and complementary pathways; and adherence to adequate protection standards. – Support government officials and partners undertaking missions related to resettlement and complementary pathways. – Assist selection missions by resettlement countries to the region/country operations. – Stay abreast and analyse the implication of political, legal, social and economic developments in the AOR and recommend policy / strategic approaches to further UNHCR objectives with respect to resettlement and complementary pathways. – Contribute to the development and enhancement of policy and guidelines for resettlement and complementary pathways practices. – Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement and complementary pathways process; comply with UNHCR policy and guidelines on HIV/AIDS. – Promote and support the establishment of mechanisms for preventing fraud in resettlement and complementary pathways activities to maintain the integrity of the resettlement and complementary pathways process in the AOR. – Assist in the production of up-to-date and accurate statistics, analytical reports on resettlement and complementary pathways, updates and briefing notes, including with regard to the trends, the country/ region¿s performance in meeting resettlement targets, challenges and responses. – Contribute to comprehensive protection and solutions strategies in the country operation or region. – Perform other related duties as required. For jobs in the Regional Bureaux only: – Review and provide feedback and advice to country operations on their resettlement and complementary pathways strategies and priorities, to ensure that they are coherent and consistent with the regional strategy and are fully integrated into country operations plans. – Assist offices in the annual planning exercise for resettlement and complementary pathways. – Review and provide timely feedback and guidance on resettlement submissions prepared by country offices to harmonize quality and consistency of resettlement delivery; assist the supervisor in monitoring procedural compliance. – Conduct periodic field missions to provide advice on the quality and consistency of resettlement submissions, decisions and activities. – Assist in negotiating with resettlement countries the design and development of regional resettlement programmes and complementary pathways involving governments and non-governmental organisations in close consultation with the Resettlement and Complementary Pathways Service in the Division of International Protection (DIP) at Headquarters. – Coordinate with DIP, other entities within the Bureau and country operations to ensure a comprehensive and consistent approach in the prevention, detection and response to fraud committed by persons of concern across the region. – Collect resettlement and complementary pathways related information to be used by the Resettlement and Complementary Pathways Service in the DIP for external publications. – Assist in assessing training needs, draw regional training plan and strategy and deliver resettlement, complementary pathways and related training to UNHCR staff, partners and other stakeholders as required. – Contribute to a communications strategy that generates support from external parties for the expansion of resettlement and complementary pathways. Minimum Qualifications Years of Experience / Degree Level For P2/NOB – 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree Field(s) of Education Political Science; Social Sciences; International Law; Law; International Public Law; International Refugee Law; International Human Rights Law; Refugee and Forced Migration International Relations; or other relevant field. (Field(s) of Education marked with an asterisk* are essential) Certificates and/or Licenses Protection Learning Programme; Resettlement Learning Programme; (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential At least 1 year of professional work experience relevant to refugee protection work, preferably within the international capacity. Demonstrated experience in casework or case management, preferably in a refugee or immigration context. Desirable Sound understanding and ability to implement UNHCR¿s policy and global strategic priorities, such as AGDM, IDP, Statelessness, and HIV/AIDS, in the area of responsibility at appropriate level. Diverse field experience. Experience working in a multi-cultural environment. Functional Skills DM-Database Management PR-Refugee Resettlement programs PR-Resettlement Anti-Fraud Policy and Procedures PR-Mixed migratory movement management (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Operational context

Occupational Safety and Health Considerations:

NONE

Nature of Position:

The Associate Resettlement & Complementary Pathways Officer position will be located at UNHCR Kabarore Field Office in Gatsibo District, Eastern Province, Rwanda. The field office oversees humanitarian activities and interventions in the Nyabiheke refugee camp, which hosts approximately 13,400 Congolese refugees from the DRC, who are in a protracted situation. By virtue of their profile, a vast majority of the refugees in Nyabiheke camp meet the criteria for resettlement. Other alternative durable solutions are however being pursued for this population in order to bring an end to their refugee situation.

Under the direct supervision of the Resettlement & Complementary Pathways Officer in Kabarore Field Office, the incumbent’s primary role is to support in resettlement case processing to attain the allocated resettlement quotas. The incumbent will take part in assessing cases for resettlement and conducting resettlement case interviews and reviews, as well as monitoring procedural compliance and quality of case submissions. The incumbent will also provide continuous support to resettlement activities by ensuring that resettlement polices are correctly implemented and that the operation is supported in establishing comprehensive protection and solutions strategies. The incumbent’s role may involve managerial responsibilities in supervising, coaching and training junior staff, and assisting in implementing organizational objectives and priorities.

Desired Candidate Profile

Incumbent should have solid experience in refugee casework; i.e., ability to interview refugees, assess their resettlement eligibility and need, and draft high quality reports. The incumbent should also demonstrate ability to review RRFs and build capacity of junior staff through continuous coaching. The ability to work to meet the set target in a high-paced environment through effective written/ oral communication skills and ability to coordinate amongst different units on cross-cutting issues.

Living and Working Conditions:

Location

Kabarore Field Office in Gatsibo District, Eastern Province, Rwanda. The distance from Kigali is approximately 120 KM and takes about 2 ½ – 3 hours by road. There is no alternative means of travel.

Transport

The office is located along a major highway and easily accessible using public transport. It is within walking distance from any part of the town. There is reliable and affordable public transport between Kabarore and Kigali.  Most staff members opt to travel to Kigali most during weekends.

Security

The security situation in Kabarore-Gatsibo District is generally good and designated as family duty station. Few incidents of house break ins have been reported where the compounds are not well secured.

Accommodation and amenities

Houses of good standards are generally not available. However, the few that are available are already occupied with rent ranging from 250 USD to 1000 USD. Due to the limited number of furnished houses, landlords may demand advance payment of rent to enable them to furnish and/or upgrade the house to a desired standard.

Basic health care services are available in the district hospital although staff travel to Kigali for better or specialized services at the UN Dispensary and other hospitals. Local pharmacies are not well stocked.

Groceries are available at the local markets and shops within the district; however, the variety is limited and staff requiring very specific items often have to source them in Kigali.

There are no international schools in schools in Kabarore.

Social life

There is no hang out or recreation facility in Kabarore. However, staff members who enjoy outdoor sport including biking or hiking can always enjoy the scenic views around Kabarore.

Places of worship are many in Kabarore but the main language of communication is Kinyarwanda.

Additional Qualifications

Skills

BA: International Law (Required), BA: International Relations (Required), BA: Political Science (Required), BA: Social Science (Required)

Certifications

HCR Protection Learning Program – UNHCR, HCR Resettlement Learning Program – UNHCR

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Managing performance, Organizational awareness, Planning & organizing, Political awareness, Teamwork & collaboration

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