Baggage Handling System Agent at Rwanda Airports Company: (Deadline 13 January 2026)

Baggage Handling System Agent at Rwanda Airports Company: (Deadline 13 January 2026)

Rwanda Airports Company (RAC) wishes to recruit qualified, hardworking, well-motivated and experienced employee on an open ended contract basis with attractive remuneration packages.

Qualifications

• Minimum A2 (Certificate of Secondary Education);
• Certificates and experience in Mechanics is an added advantage
• Maximum Age is 35.

Responsibilities

 Supervise the automated baggage handling system (BHS) to ensure smooth and uninterrupted baggage processing;
 Monitor baggage flow from check-in to screening, sorting, loading, unloading, and baggage claim areas;
 Coordinate with airlines and ground handling teams to resolve baggage-related delays, jams, and misrouting issues;
 Ensure compliance with airport baggage regulations, airline policies, and IATA baggage handling standards;
 Assist in the routine maintenance, troubleshooting, and minor repairs of the BHS;
 Identify system faults and escalate technical issues to the engineering and IT support teams;
 Ensure that baggage scanners, conveyors, and sorting systems are operating efficiently;
 Conduct system performance checks and report any operational inefficiencies;
 Ensure baggage handling operations comply with aviation security and safety protocols (ICAO, IATA);
 Work closely with security agencies to ensure compliance with explosive detection and baggage screening regulations;
 Monitor and report any suspicious baggage or security threats within the system;
 Liaise with airlines, ground handling agents, customs, and security teams to ensure seamless baggage transfer;
 Support baggage reconciliation processes to reduce lost or mishandled baggage cases;
 Assist in baggage recovery and passenger claims by working with lost-and-found services;
 Track baggage processing times, error rates, and system efficiency metrics;
 Perform any other duties in line with the employee area of expertise as required from time to time by the immediate supervisor.

NB:

Interested Rwandan candidates are invited to submit their applications via email: applications@rac.co.rw

not later than 13^th January 2026 at 5:00 PM. The required documents are listed below:

• Download, fill and sign an application form obtained from RAC Website: www.rac.co.rw;
• Updated CV;
• Copies of degree and professional certificates;
• Copy of National Identity Card;
• Copy of working experience testimonials.

Charles HABONIMANA

Managing Director