Business Analyst at Rwanda Social Security Board (RSSB): (Deadline 11 January 2024)

Business Analyst at Rwanda Social Security Board (RSSB): (Deadline 11 January 2024)

Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Business Analyst

Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Business Analyst. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

The Rwanda Social Security Board aspires to transform towards a modern, high performing institution that is committed to delivering strategic corporate performance initiatives that ensure long-term sustainability.

This role offers a unique opportunity to impact the efficient management of social security schemes under RSSB by leveraging data analytics and processes analysis and providing policy recommendations, business improvement suggestions for data-informed decision-making. This role will require you to analyze complex data, explore emerging trends and leverage advanced analytics to provide valuable insights and comprehensive strategies that ensure the operational efficiency and growth and financial stability of Rwanda’s social security system.

If you have a strategic mindset, the ability to navigate complex organizational environments and have what it takes to work in a fast-paced environment, then we are looking for you.

Reporting directly to the Chief Benefits Officer, the Business Analyst will be responsible for driving data-driven social security scheme management through developing business intelligence tools and performing data analysis for contribution and benefits expenditure trends analysis and forecast for overall operational efficiency in social security schemes management. This holder of this role will also be responsible for performance management and business process improvement in social security benefits management.

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 1.9 trillion Rwf, which is equivalent to 17% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in the functioning and growth of the financial sector. With approximately 12 million members, encompassing 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.

Key Duties and responsibilities

• Perfom data analysis to support all decisions regarding benefits including claim data analysis, social security benefits analysis, predictive models, etc;
• Analyse large data sets to identify effective ways of boosting organizational efficiency;
• Leveraging data analytics for assessing processes and determining requirements to delivering policy recommendations, business analytics for improved operational efficiency;
• Develop analytical tools for early detection of suspicious benefits payments and prevention of fraudulent benefits payments;
• Develop business intelligence tools for contribution and benefits expenditure trend analysis and forecast for data driven planning and decision-making;
• Analyse quarterly and annual reports from social security schemes, conduct further analyses to understand unexpected trends and provide recommendations to management;
• In coordination with concerned departments, prepare technical reports and presentations for internal and external stakeholders;
• Research and document international standards in social security and propose policy and operational improvements to RSSB management;
• Analysing business processes and communicating feedback to team members and senior management;
• Ensure that policies and processes are renewed on time so that they do not lapse; Conducting audits of benefits packages and policies to ensure that the company’s processes are compliant;
• Coordinate the benefits-related policy and procedures’ development and review;
• In coordination with SRI coordinate benefit related research and assessments are conducted to inform policy and business improvement;
• In coordination with SRI develop and update dashboards and promote the use of dashboard information for improved business processes;
• Ensure CBO’s KPIs are cascaded to responsible departments, related data are regularly collected, analysed, and monitored.
• Serve as liaison officer between CBO office and SRI and risk departments, as well as other units such as anti-fraud, etc;
• Perform any other duties as may be assigned from time to time.

Key Qualifications and experience

The successful candidate must have at least:

• Master’s degree in economics, Econometrics Business Administration, Data Science, Statistics, Actuarial Science, or any other relevant field preferably with at least 3 years’ experience in a similar role;

OR

• Bachelor’s degree in actuarial science, Economics, Data Science, Business Administration, Applied Mathematics, Statistics or any other relevant field preferably with at least 5 years’ experience in a similar role

Key competencies

Technical Competencies:

• The incumbent must have sound understanding in data analysis and interpretation
• The role holder must have sound understanding in basic actuarial analysis
• The role holder must have sound understanding of Business Intelligence tools
• The incumbent must have sound understanding in analysis of business processes and improvement
• The incumbent must have sound understanding in complex problem solving

Behavioral Competencies:

• Must demonstrate impeccable analytical and critical thinking, strong communication as well as interpersonal skills;
• Must be able to establish and maintain constructive and effective relationships with key stakeholders and staff alike;
• Must be open to change and adapt established methods for new uses within the institution;

Additional Information:

The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by 11 January 2024.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.

Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.

RSSB is an Equal Opportunity Employer