Free Online Course on COVID-19: Psychological First Aid: (Deadline Ongoing)

What topics will you cover?

• What is psychological first aid?
• How do emergencies impact mental health?
• The psychological first aid stages: Prepare, Look, Listen, Link
• Supporting yourself and your colleagues
• Example scenarios

Anyone can use this approach. The following is what you will need to use PFA:

• Be a good listener. An important part of PFA is identifying what help and support each person requires.
• Be well informed about the COVID-19 pandemic, so you can give people accurate information. It is important that people can trust you.
• Have the ability to encourage active coping by, for instance, helping people make decisions about the next steps they will take.
• Encourage and help people to connect with their loved ones, or community and spiritual supports. Be aware of people’s cultural preferences and needs, and adopt a non-judgemental approach.
• Know how to look after their own wellbeing and access support through friends, family, supervision or managers.

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