Front Desk Officer at Rwanda Polytechnic (RP): (Deadline 3 June 2025)

Front Desk Officer at Rwanda Polytechnic (RP): (Deadline 3 June 2025)

Front Desk Officer at Rwanda Polytechnic (RP): (Deadline 3 June 2025)

Job responsibilities

• Receive, check, record, and dispatch institutional incoming and outgoing mails. • Ensure the security and safety of institution documents and stamp. • Develop and maintain an adequate and accurate filing system for incoming and outgoing mails. • Receive and answer telephone calls and orient them accordingly. • Receive institution visitors with friendly and professional demeanor and provide orientation. • Provide information and support to clients regarding services and policies • Collaborate with other staff to ensure smooth office operations and customer satisfaction • Maintain a clean and organized reception area. • Manage the booking and scheduling of appointments and meetings. • Provide professional and technical advice to her/his supervisors. • Perform any other tasks assigned by her/his supervisor.

Qualifications

    • 1
      Bachelor’s Degree in Public Administration

      0 Year of relevant experience

    • 2
      Bachelor’s Degree in Administrative Sciences

      0 Year of relevant experience

    • 3
      Secretariat Studies

      0 Year of relevant experience

  • 4
    Office Management

    0 Year of relevant experience

Required competencies and key technical skills

    • 1
      Strong critical thinking skills and excellent problem solving skills
    • 2
      Time management skills
    • 3
      Knowledge of office administration
    • 4
      Highly organized with ability to multitask and work well in a fast-paced environment
    • 5
      Strong interpersonal and communication skills;
    • 6
      Ability to work independently as well as collaboratively with cross-functional teams;
    • 7
      Ability to work in a fast-paced work environment;
    • 8
      • Fluent in Kinyarwanda and English. Knowledge of French will be an added advantage
    • 9
      Book Keeping Skills
    • 10
      High standards of professional ethics and Secrecy
    • 11
      Excellent organizational skills and attention to detail
  • 12
    Proficiency in office software and basic administrative tasks
Psychometric Languages

  • 1
    English
Psychometric Domains

    • 1
      Problem solving

      Competence / Skills

    • 2
      Time management

      Competence / Skills

    • 3
      Attention and concentration

      Behavior and attitude

    • 4
      Self-report measures

      Behavior and attitude

    • 5
      Assertiveness

      Communication skills

    • 6
      Clear and Effective Communication

      Communication skills

  • 7
    Adaptability and Flexibility

    Communication skills





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