Front Desk Operation Officer at RWANDA COOPERATIVES AGENCY (RCA): (Deadline 4 November 2021)
Job description
1. Welcome customers and directing them appropriately
2.Receive incoming mails
3.Notifies concerned personnel of visitor arrival.
4.Maintains security by following procedures, monitoring logbook, and issuing visitor badges
5.Informs visitors by answering or referring inquiries.
6.Respond to external and internal phone calls
7. Maintains schedules customers
8.Notify Security Officer about emergency situations
9.Keeps a safe, clean and organized reception area by complying with procedures, rules, and regulations
Minimum Qualifications
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Advanced Diploma in Office Management
Experience: 0
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Bachelor’s Degree in Communication
Experience: 0
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Bachelor’s Degree in Public Relations
Experience: 0
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Bachelor’s Degree in Office Management
Experience: 0
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Advanced Diploma in Communication
Experience: 0
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Advanced Diploma in Public Relations
Experience: 0
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Advanced Diploma in Marketing
Experience: 0
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Advanced Diploma in Customer Relations
Experience: 0
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Bachelor’s Degree in Marketing
Experience: 0
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Bachelor’s Degree in Customer Relations
Experience: 0
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Bachelor’s Degree in Hospitality Management
Experience: 0
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Advanced Diploma in Hospitality management
Experience: 0
Competency and Key Technical Skills
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Integrity
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Strong critical thinking skills and excellent problem solving skills.
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Inclusiveness
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Accountability
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Communication
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Teamwork
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Client/citizen focus
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Professionalism
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Commitment to continuous learning
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