Head, CBHI at Rwanda Social Security Board (RSSB): (Deadline 13 July 2023)

Head, CBHI at Rwanda Social Security Board (RSSB): (Deadline 13 July 2023)

Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Head, CBHI. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

RSSB is tasked with the important mandate of providing financial security and equitable access to quality healthcare to millions of hardworking Rwandans across the country. As we embark on a major transformation path, we are dedicated to ensuring every Rwandan has access to affordable and quality healthcare.

If you have what it takes to work in a fast-paced environment and you are passionate about public service, then we are looking for you. In this pivotal role, you will have the unique opportunity to shape and drive the transformation of a long-term community based health system geared to provide quality medical services at an affordable cost to low income households.

The successful candidate will collaborate closely with a competent team of professionals who share a passion for empowering individuals and securing their health and financial well-being.

Reporting to the Chief Benefits Officer, the Head, CBHI will be responsible for managing all activities of CBHI scheme including membership management and provision of medical benefits to members.

About RSSB 

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 1.9 trillion Rwf, which is equivalent to 17% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in providing up to 20% of liquidity for the financial sector. With approximately 12 million members in the above six schemes, encompassing close to 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.

Key Qualifications and Experience

1. Develop and propose policies and strategies aimed at enhancing mobilisation activities, registration of CBHI members and payment of CBHI benefits
2. Oversee the mobilization activities and registration of CBHI members
3. Coordinate activities related to contracting of CBHI service providers and monitoring of contract execution
4. Coordinate activities related to facilitation of access to medical benefits by eligible CBHI members
5. Ensure quality service to customers in managing timely requests/claims related to medical benefits and membership management according to standards in place
6. Plan, organise and manage all activities of department, to ensure excellent, effective customer service delivery to RSSB/CBHI beneficiaries, CBHI partners and other stakeholders
7. Oversee verification of CBHI invoices and approve benefits payments of invoices from medical service partners
8. Ensure accuracy and timely payment of services provided to members and put in place strong control mechanisms according to RSSB standards, contracts terms and regulations
9. Develop and implement strategic and operational plans and related budgets for the CBHI function
10. Oversee all activities related to prevention, detection and investigation of fraud and malpractice cases and devise mitigation strategies
11. Ensure timely preparation, review and submission of periodic and annual progress reports on the implementation of strategic and operational plans
12. Devise strategies of enhancing CBHI sustainability including mobilisation of funding and efficient management of available resources
13. Lead and coordinate engagements with relevant stakeholders in overseeing the execution and reporting of CBHI strategy and ensure adequate representation of RSSB in relevant external activities and events
14. Participate in the coordination of actuarial valuation of the scheme and monitor the implementation of actuarial recommendations
15. Ensure the scheme’s cost containment through regular analysis of trends and patterns are geared towards service utilisation
16. Maintain proactive and progressive relationships with key stakeholders including Government agencies, NGOs, etc
17. Lead implementation of specific key performance indicators and measures against outcomes detailed in the departmental strategic plans
18. Perform any other duties related to CBHI function as may be assigned from time to time

Key Qualifications and Experience

The successful candidate must have at least:

1. Master’s Degree in Medicine, Public Health, Pharmacy, Health Sciences, Health Administration, Hospital Administration or any other relevant field preferably with 6 years’ experience, 2 of which should have been in a managerial role

OR

1. Bachelor’s Degree in Medicine, Public Health, Pharmacy, Health Sciences, Health Administration, Hospital Administration or any other relevant field preferably with 8 years’ experience, 2 of which should have been in a managerial role

Key Competencies

Technical Competencies:

1. The role holder must have strong knowledge of public health policies
2. The role holder must have sound understanding in benefits analysis and planning skills as well as cost benefits analysis
3. The incumbent must have a strong knowledge in portfolio performance management
4. The role holder should have good working knowledge and understanding in basic actuarial methods and ability to analyse data and draw inferences
5. The role holder must have sound knowledge and understanding on labour legislation

Behavioral Competencies: 

1. Must demonstrate impeccable customer service focus, strategic thinking, and strong ethical background with an ability to resist and zero tolerance for corrupt, political and other undesirable influences
2. Must be able to establish and maintain constructive and effective relationships with key stakeholders and staff alike
3. Must be open to change and adapt established methods for new uses within the institution

Additional Information

The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by Thursday 13, July 2023.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.

Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.

RSSB is an Equal Opportunity Employer

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