Head, Ejo Heza at Rwanda Social Security Board (RSSB): (Deadline 13 July 2023)

Head, Ejo Heza at Rwanda Social Security Board (RSSB): (Deadline 13 July 2023)

Are you looking for a rewarding and fulfilling career opportunity? We are thrilled to offer a unique opportunity to be part of a dynamic team at the helm of the transformation of the Rwanda Social Security Board as we aspire to become a modern, high performing institution that is actively contributing to the transformation of Rwanda’s economy.

RSSB is tasked with the important mandate of providing financial security and equitable access to quality healthcare to millions of hardworking Rwandans across the country. We believe that every hardworking individual deserves a secure and dignified retirement, regardless of their occupation. As we embark on a major transformation path, we are dedicated to empowering all Rwandans with long term financial security.

If you have what it takes to work in a fast-paced environment and you are passionate about public service, then we are looking for you. In this pivotal role, you will have the unique opportunity to shape and drive the transformation of a voluntary long-term saving scheme, targeting the informal sector.

The successful candidate will collaborate closely with a competent team of professionals who share a passion for empowering individuals and securing their health and financial well-being.

Reporting to the Chief Benefits Officer, the Head, Ejo Heza will be responsible for managing and coordinating the Ejoheza scheme and ensuring the scheme operates effectively and sustainably.

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population. RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 1.9 trillion Rwf, which is equivalent to 17% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in providing up to 20% of liquidity for the financial sector. With approximately 12 million members in the above six schemes, encompassing close to 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking individuals who are highly motivated, results-oriented, and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to make an active contribution the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.

Key Duties and Responsibilities:

1. Provide direction on the development and implementation of policy, procedures and processes; and work with appropriate structures to ensure effective execution of policy and practices
2. Review, discuss and agree fund strategy and structure with RSSB board, investment managers and other advisers
3. Ensure that the scheme operates effectively and meet performance, quality and customer care targets, as well as complying with industry standards
4. Keep up to date with current statutory regulations and monitor changes in the legal situation for pension providers and developments in pension provision in order to ensure the optimum performance of the fund
5. Deal with complex pension claims and develop communication strategies to promote the beneficiaries of EjoHeza pension scheme
6. Meet with and encourage communication between actuaries, fund managers, solicitors and consultants and advise RSSB board on new and emerging financial issues
7. Monitor EjoHeza pension scheme performance and prepare relevant reports and make recommendations to improve the scheme in response to member feedback and scheme performance
8. Lead the implementation of specific key performance indicators and measures against outcomes detailed in the departmental strategic and business plans as set out by the Executive
9. Establish the strategic and operational plans of the Department and prepare related budgets and monitor their implementation
10. Oversee staff under his/her supervision for compliance with established policies and objectives of the institution and evaluate performance of staff of the department
11. Report regularly on progress with implementation of operational plans and ensure regular and periodic reports are prepared and submitted as and when required to provide progress updates and/or inform management decisions
12. In collaboration with PR and Communication function, ensure high level of awareness of the scheme among the public given its voluntary nature
13. Engage with relevant external stakeholder in the scheme’s mobilization activities to boost subscription and savings into EjoHeza
14. Coordinate timely processing and payment of benefit claims and intervene in promptly handling disputes from members
15. Identify gaps and scheme’s challenges and propose initiatives for improvement of scheme performance and benefits package as well as development of new products
16. Ensure regular monitoring and monthly reporting of EjoHeza targets and adjust strategies accordingly to ascertain they are achieved
17. Work closely with the Investment function to ensure EjoHeza funds are prudently invested at relatively high interest rate and ensure Net Asset Value (NAV) is recorded into the system on regular basis as per the procedure
18. Oversee day-to-day pension management and the administration of funds
19. Perform any other duties related to EjoHeza scheme as may be assigned from time to time

Key Qualifications and Experience

The successful candidate must have at least:

1. Master’s Degree in Business Administration, Commerce, Finance, Economics, Actuarial Science or any other relevant field with at least 6 years’ experience, 2 of which should have been in a managerial role

OR

2. Bachelor’s Degree in Business Administration, Commerce, Finance, Economics, Actuarial Science or any other relevant field with at least 8 years’ experience, 2 of which should have been in a managerial role

3. Professional qualification as a Certified Public Accountant (CPA, R) or an Association of Chartered Certified Accountants (ACCA) is an added advantage

Key Competencies

Technical Competencies:

1. The incumbent must have in-depth knowledge of Labour Market and informal sector

2. The role holder must have sound understanding in benefits analysis and planning skills as well as cost benefits analysis

3. The incumbent must have a strong knowledge in portfolio performance management

4. The role holder should have good working knowledge and understanding in basic actuarial methods and ability to analyse data and draw inferences

5. The role holder must have sound knowledge and understanding on labour legislation

Behavioral Competencies:

1. Must demonstrate impeccable customer service focus, strategic thinking, and strong ethical background with an ability to resist and zero tolerance for corrupt, political and other undesirable influences;

2. Must be able to establish and maintain constructive and effective relationships with key stakeholders and staff alike;

3. Must be open to change and adapt established methods for new uses within the institution;

Additional Information

The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by Thursday 13, July 2023.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.

Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.

RSSB is an Equal Opportunity Employer

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