Housekeeping and Customer Services Officer (Construal) at Institute of legal Practice and Development ( ILPD): (Deadline 20 August 2025)
Job responsibilities
Receive and welcome Guests/clients; Ensure cleanliness and hygiene of the ILPD buildings Supervise making of beds, cleaning of bathrooms, accommodation rooms, conference Hall, common areas, laundry etc; Check quality of catering services and cleanliness of cafeteria and restaurants; Ensure that regulations of safety and sanitation are observed by clients/guests; Respond to guests/clients’ inquiries and handle them; Regularly carry inspection of the rooms and facilities of the building; Organize day and night shifts for the reception work; Follow up check- in and checkouts of clients/guests and keep required records; Be closely connected with Finance unit to facilitate guests/visitors to pay; Provide the first aid to room occupants or visitors when needed; Prepare housekeeping status reports; Keep updated information on the rooms’ availability
Qualifications
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- Bachelor’s Degree in Hospitality Studies
0 Year of relevant experience
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- Bachelor’s degree in Tourism and Hotel Management
0 Year of relevant experience
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- Bachelor’s Degree in Hospitality Management
0 Year of relevant experience
Required competencies and key technical skills
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- Integrity
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- Strong critical thinking skills and excellent problem solving skills
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- Inclusiveness
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- Accountability
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- Communication
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- Teamwork
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- Client/citizen focus
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- Professionalism
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- Commitment to continuous learning
Psychometric Languages
- English
Psychometric Domains
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- Time management
Competence / Skills
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- Emotion induction
Behavior and attitude
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- Behavioral observations
Behavior and attitude
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