HR Manager at Ampersand Rwanda Ltd: (Deadline 9 May 2025)

HR Manager at Ampersand Rwanda Ltd: (Deadline 9 May 2025)

Do you want to do work that matters? Do you want to help improve the lives of some of the most hardworking people in Africa, while also reducing carbon emissions? Do you want to use your skills to advance Africa and the Global South towards a zero-carbon future, not just to make a living? Ampersand is your answer.

About Ampersand

Ampersand is Africa’s emobility pioneer. Ampersand provides electric motorcycles and charging infrastructure (battery swap stations), uniquely tailored to serve half of Africa’s road fleet: Commercial motorcycle taxi and delivery drivers. Moto taxis are a primary means of public transport in African cities, and it is estimated that these drivers spend >$6Bn p.a. on gasoline in East Africa alone. Ampersand has developed an electric solution that is more powerful, fun to drive, and cost-effective than the incumbent. Ampersand drivers routinely earn over 45% more income by going electric.

The company started in Kigali, Rwanda, and expanded into Nairobi, Kenya in 2022. Today it has around 5,000 e-motorcycles on the road and 58 battery swap stations across the two countries. Ampersand is leading the market in quality, affordable tech, customer traction, and operational systems. The Ampersand team consists of 500+ staff drawn from diverse backgrounds and is working hard to see all 5 million taxi motorbikes in East Africa become electric by 2030. Ampersand is rapidly scaling its operations and is looking for innovative professionals who are passionate about clean energy and environmental impact to lead and contribute to our rapid growth.

Ampersand values innovation, creativity, and continuous improvement. It seeks people who are proactive problem solvers to drive results. Ampersand promotes leadership within the organization and is a place where you can grow your career as you work with some of the brightest and most hard-working individuals in East Africa.

Our Values

• Customer-centric Everyday: We prioritize our customers daily, tailoring solutions to exceed expectations.
• Challenge The Status Quo Through Innovation: Our dedicated teams constantly challenge the status quo, driving innovation to enhance customer experiences and deliver solutions that go beyond expectations
• Love Solving Problems Together: Internal collaboration is our approach; we thrive on solving challenges alongside our customers.
• Stay Agile: We stay agile to swiftly meet dynamic customer needs and adapt to a changing landscape.
• Driven By People And Planet: Beyond business, we’re committed to people and the planet, ensuring a positive impact.

About the role

As the HR Manager, you will play a critical role in managing all aspects of human resources functions within our organization. You will be responsible for developing and implementing HR strategies, policies, and procedures to attract, retain, and develop top talent. Additionally, you will ensure compliance with all relevant laws and regulations while fostering a positive and inclusive work environment.

Key Responsibilities:

Strategic HR Planning:

• Develop and implement HR strategies aligned with the organization’s overall objectives.
• Analyze workforce trends and anticipate future staffing needs.
• Collaborate with senior management to drive HR initiatives that support business goals.

Employee Relations:

• Serve as a point of contact for employee inquiries and concerns.
• Address employee relations issues promptly and effectively.
• Implement strategies to enhance employee morale and engagement.

Performance Management:

• Manage the performance appraisal process, providing guidance to managers and employees.
• Develop performance improvement plans as needed.
• Identify opportunities for employee development and career advancement.

Training and Development:

• Assess training needs and develop training programs to enhance employee skills and competencies.
• Coordinate training sessions and workshops, both internally and externally.
• Monitor and evaluate the effectiveness of training initiatives.

Compliance and Legal Affairs:

• Ensure compliance with all relevant employment laws and regulations.
• Maintain up-to-date knowledge of HR best practices and legal requirements.
• Work closely with legal counsel on employment-related matters.

HR Administration:

• Oversee the administration of HR functions, including payroll, benefits administration, and record-keeping.
• Develop and maintain HR policies and procedures.
• Manage HR-related documentation and employee records.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related fields
• Proven experience in HR management, at least 5 years of experience
• Thorough knowledge of employment laws and regulations.
• Strong interpersonal and communication skills.
• Excellent problem-solving and decision-making abilities.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Proficiency in HRIS and other HR software applications.
• SHRM-CP or SHRM-SCP certification preferred.
• Experience working in a startup is a plus.
• Demonstrated ability to lead and develop a high-performing HR team.

Timing 

ASAP

Compensation

Compensation to commensurate with experience  

Interested?

Please send your CV and cover letter to [email protected] . Women and minority groups are especially encouraged to apply. No later than 09th May 2025

📢 Important Notice:

At Ampersand, we want to emphasize that we do not charge or request any form of payment from applicants at any stage of our recruitment process. Your job application and interviews with us are entirely free of charge. If you encounter any requests for payment or fees claiming association with our hiring process, please report it to, [email protected], immediately. Your trust and confidence in our company are paramount, and we are committed to providing a fair and transparent recruitment experience for all applicants.