ICT Officer at Muhanga District: (Deadline 26 April 2024)

Job responsibilities

• Maintain and troubleshoot all network and computer related issues; • Integrate security, physical control solutions for all confidential data and systems; • Monitor performance and manage parameters to provide fast responses to front-end users. • Identify user needs and system functionality and ensuring ICT facilities meet these needs • Planning, budgeting, developing and implementing ICT action plan • Maintaining and developing a modern, cost effective, stable and ICT infrastructure available 24 hours • Scheduling upgrades and security backups of hardware and software • To ensure relation with external ICT companies • To install computers, printers and other peripheral devices • To troubleshoot, repair, update, and maintain computers, printers and other ICT equipment’s as well as manage ICT equipment’s and toner requests. • Setup a stable schedule of preventive maintenance of computers, printers and other ICT equipment’s • Setup and support staff members in audio/visual equipment for presentations, workshops or trainings. • Install, maintain, troubleshoot and update operating systems, antivirus and application programs. • Removal/disposal of non-functional ICT equipment’s. • Provide effective IT support in different departments on time • To ensure that software license laws are adhered to. • Developing in liaison with HR, a formalized training program for users with the aim of raising skills, standards, and awareness in the use ICT applications. • To ensure the integrity, security, confidentiality of data kept in departments • To perform other related duties and responsibilities assigned by supervisor. • Work with Logistics officer to check inventory of ICT equipment’s and handle relocation of them.

Minimum qualifications

- 1
  Advanced diploma in Software Engineering
  
  0 Year of relevant experience

- 2
  Advanced diploma in Computer Science
  
  0 Year of relevant experience

- 3
  Advanced diploma in Computer Engineering
  
  0 Year of relevant experience

- 4
  Advanced diploma in Information and Communication Technology
  
  0 Year of relevant experience

- 5
  Bachelor’s Degree in Software Engineering
  
  0 Year of relevant experience

- 6
  Bachelor’s Degree in Computer Science
  
  0 Year of relevant experience

- 7
  Bachelor’s Degree in Computer Engineering
  
  0 Year of relevant experience

- 8
  Bachelor’s Degree in Information and Communication Technology
  
  0 Year of relevant experience

- 9
  Bachelor’s Degree in Electronics and Telecommunication Engineering
  
  0 Year of relevant experience

- 10
  Bachelor’s Degree in Information Management Systems,
  
  0 Year of relevant experience

- 11
  Advanced Diploma in Information Management System
  
  0 Year of relevant experience

- 12
  Electronics and Telecommunication Engineering
  
  0 Year of relevant experience

- 13
  Bachelor’s Degree in Information Technology
  
  0 Year of relevant experience

- 14
  Bachelor’s Degree in Business Information Technology
  
  0 Year of relevant experience

- 15
  Advanced diploma ( A1) in Business Information Technology
  
  0 Year of relevant experience

16
Advanced Diploma in Information Technology (IT)

0 Year of relevant experience

Required competencies and key technical skills

- 1
  Resource management skills

- 2
  Analytical skills

- 3
  Problem solving skills

- 4
  Decision making skills

- 5
  Time management skills

- 6
  Risk management skills

- 7
  Results oriented

- 8
  Digital literacy skills

- 9
  Understanding of ICT specifications for different equipment, PCs, Printers, scanners

- 10
  Proficiency in Internet technologies and IT infrastructure (TCP/IP), WAN, LAN, MPLS, fixed and mobile telecommunications networks

- 11
  Ability to manage and troubleshoot TCP / IP networking issues

- 12
  Ability to repair PCs and other hardware equipment

- 13
  Demonstrated ability to convert high-level customer needs into a technical development strategy

14
Experience in Desktop Support, Network Administration, System Administration

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