In charge of pre-sales, design, and implementation of end-to-end IT infrastructure solutions
Main Duties/Responsibilities:
Requirements Analysis:
Collaborate with stakeholders to gather and understand business and technical requirements.
Conduct thorough analysis of existing infrastructure and systems to identify opportunities for improvement.
Solution Design:
Design comprehensive and scalable IT infrastructure solutions that align with business goals.
Develop architectural blueprints, diagrams, and documentation to communicate the proposed solutions to technical and non-technical stakeholders.
Technology Evaluation:
Stay abreast of emerging technologies and industry trends.
Evaluate and recommend hardware, software, network, cybersecurity, and cloud solutions to meet business requirements.
Collaboration:
Work closely with cross-functional teams, including network engineers, security specialists, and system administrators, to ensure integrated and cohesive solutions.
Collaborate with project managers to develop project plans and timelines.
Security and Compliance:
Integrate security best practices into infrastructure designs.
Ensure that solutions comply with relevant industry standards and regulatory requirements.
Implementation Oversight:
Provide guidance and support during the implementation phase to ensure solutions are deployed according to the architectural design.
Troubleshoot and resolve technical issues that may arise during implementation.
Capacity Planning:
Conduct capacity planning to ensure that infrastructure solutions can handle current and future workloads.
Recommend and implement scaling strategies as needed.
Documentation:
Maintain accurate and up-to-date documentation of infrastructure designs, configurations, and changes.
Create knowledge transfer documents for operational teams.
Continuous Improvement:
Identify opportunities for process improvement and optimization of existing infrastructure.
Participate in post-implementation reviews to gather feedback and improve future designs.
Cybersecurity being one of ISCO ISP’s business priorities, the following are additional specific responsibilities:
Technical Expertise: Serve as a subject matter expert in cybersecurity, understanding the latest threats, vulnerabilities, and industry best practices.
Pre-Sales Support:
Collaborate with the sales team to provide technical support in pre-sales activities, including product demonstrations, presentations, and solution design.
Collaborate with the sales team to understand customer pain points and provide technical insights to help tailor sales strategies.
Contribute to the development of technical proposals and responses to Requests for Proposal (RFPs), ensuring alignment with customer requirements.
Customer Engagement and Solution Design:
Engage with customers during the pre-sales process, demonstrating the value of cybersecurity solutions and addressing technical inquiries.
Work closely with customers to understand their cybersecurity needs and design tailored solutions that address specific challenges and requirements.
Analyze customer requirements and translate them into technical specifications for the development and implementation of cybersecurity solutions.
Build and maintain strong relationships with key customers, vendors, and other stakeholders, including IT teams, security professionals, and decision-makers.
Product Knowledge:
Maintain in-depth knowledge of the organization’s cybersecurity products and services, staying current with updates and enhancements.
Continuously update skills and knowledge through training and professional development.
Proof of Concept (PoC): Develop and deliver proof of concept demonstrations to showcase the functionality and effectiveness of cybersecurity solutions in real-world scenarios.
Technical Presentations: Conduct technical presentations and workshops for customers, showcasing the organization’s cybersecurity solutions and their alignment with customer needs.
Security Awareness Training: Provide security training and awareness programs to educate customers on security best practices, policies, and procedures.
Security Audits and Compliance: Conduct security audits to assess compliance with security policies and regulatory requirements. Work with compliance teams to ensure adherence to industry-specific standards.
Security Architecture Review: Review and assess the security architecture of new and existing systems, ensuring that they meet security requirements and standards
Education and Professional Qualifications:
Bachelor’s degree in computer science, Information Technology, or a related field.
Working Experience:
5+ years of experience in IT infrastructure design and architecture.
Skills, Knowledge and Abilities:
Excellent communication and presentation skills.
Experience in pre-sales or customer-facing technical roles is a plus.
Proven experience in similar roles with a focus on designing and implementing security solutions is In-depth knowledge of networking, servers, storage, virtualization, and cloud technologies. A plus.
Strong knowledge of cybersecurity principles, practices, technologies, and tools.
Relevant certifications including network professional certifications, AWS certifications, Microsoft Azure certifications, cybersecurity certifications, and any other industry recognized certifications.
Internal Contacts
External Contacts
Managers
Department co-workers
Other department co-workers
Customers
Suppliers
General public
Key Performance Indicators
Target Area
(Key performance areas)
Measure
(To be determined between Employee & Supervisor)
Enhance Profitability
Customer Satisfaction
Internal Business Processes
Learning and Growth
Procedures To Apply:
Interested candidates should timely submit their soft application files including the following documents:
Application letter addressed to the ISCO Managing Director,
Curriculum Vitae,
A copy of National ID,
A copy of the required qualifications mentioned in the JDs, and
A proof of the required work experience mentioned in the JDs.
The above required application documents should be submitted in soft copies via Isco website:
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