IT Maintenance Officer at Muganga SACCO: (Deadline 24 November 2023)

IT Maintenance Officer at Muganga SACCO: (Deadline 24 November 2023)

RECRUITMENT NOTICE Nº 19/11/2023

MUGANGA SACCO is a Saving and Credit Cooperative for health sector staff in Rwanda. Its primary objective is to improve members’ socio-economic conditions and promote access to finance, by assisting them to make savings and access low-rate loans, therefore contributing significantly to their retention. The SACCO started as HSS-MAG (Health Sector Staff Mutual Aid Group) and was established as a result of the Government of Rwanda’s advice to the Ministry of Health to find strategies to motivate and retain healthcare professionals in the public sector, which is one of the constraints hindering the quality of healthcare services in Rwanda.

MUGANGA SACCO wishes to recruit the competent and self-driven staff on the position of IT Maintenance Officer on permanent basis regardless of the gender, and any other kind of discriminations.

1. RECRUITMENT DETAILS:

Position: IT Maintenance Officer

Number of needed staff: One

Employment period: Open-ended period (Full-time)

Working place: Muganga SACCO Head Office

2. JOB PURPOSE STATEMENT

Reporting to Senior Manager IT Infrastructure, IT Maintenance Position   exists to maintain and repair IT equipment, mainly UPS, Cooling systems, laptops, desktops, corporate LAN cabling, Counting Machines, sorting out all stock keeping spares and equipment (old and new) at MUGANGA SACCO Headquarters and the branches.

3. KEY RESPONSIBILITIES

• Ensure good functioning and operation of IT Equipment (UPS, Money Counters, Computers, Cooling,… );
• Ensure good operation of network infrastructure physical layer (LAN power and network cabling at HQ and in Branches)
• Ensure connectivity to local networks of all IT equipment to allow access to shared resources
• Diagnosing the root cause of IT equipment malfunction;
• Maintain and Repair electronic hardware and accessories (Computer Equipment, Money Counter, Cooling, Electricity,…)
• Connect new users or intervene in case of staff’s new sitting arrangement;
• Design and provide a network topology system as required by new installations and business growth;
• Distribute and manage a stabilized power across all MUGANGA SACCO premises and all MUGANGA SACCO branches;
• Maintain network hardware and network of stabilized electrical power;
• Liaise with service providers during the implementation of the new system of technology;
• Provide daily activity support in terms of maintenance; and
• Technically configuring computer systems and peripherals;

3. KEY MEASURABLE GOALS

• Good functioning and operation of computer and electrical equipment;
• Maintenance computer and electrical systems and peripherals;
• IT Services rules.
• A stabilized power across all MUGANGA SACCO premises and all MUGANGA SACCO branches;
• IT equipment (Desktops, Laptops, Tablets, cooling, peripherals, etc.) well cleaned and repaired
• ICT assets well managed and maintained
• Up-to-date inventory of IT Equipment

4. SKILLS & COMPETENCIES

• Knowledge in computer networks and electrical systems maintenance.
• Ability to communicate technical guidance and instruction to users;
• Understanding of emerging security issues, risks, and vulnerabilities
• Knowledge in ICT, Cooling Systems, Electricity, Computer Networking
• Knowledge of IT Network

5. REQUIREMENTS

• Advanced diploma (A1) in Information Technology, Electric engineering, Communication engineering or related fields with a minimum working experience of 5 years.

or

A2 in Computer Electronic and Electricity or related fields with working experience above 8 years in which at least 3 years should be in banking industry with supporting documents.

• To be between 28 and 35 years’ old

6. JOB APPLICATION PROCEDURES

Interested candidates should submit soft copies of the ID Copy, motivation letter, CV and copy of required degree and Minimum of 3 persons of professional references addressed electronically to the Muganga SACCO Office at the Silverback Mall, 1^st Floor, latest 24/11/2023 at 12:00 PM on the following email address: [email protected]

Questions/clarifications may be requested by email to the following email address: [email protected]

Kindly note that only shortlisted candidates will be contacted for the exam and interview.

Done at Kigali, on 02/11/2023

Muganga SACCO

Director General