IT Quality Assurance Officer at National Bank of Rwanda: (Deadline 7 November 2025)
Job Description
Reporting to Manager, ICT Governance, the job holder is responsible to ensure that the Information and Technology control framework and the business processes comprise of quality standard, formal and continuous approach to quality management that is aligned with enterprise requirements.
Job Responsibilities
- Scheduling and conducting quality audit inspections, and analyzing and reviewing systems, data and documentation.
- Identifying variations and potential high-risk areas in securing adherence to standards and procedures.
- Recommending corrective action plans and improvements in the resolution of non-compliance with standards detected through monitoring and auditing of processes and procedures.
- Communicating, educating and liaising with users and management to ensure awareness and adherence to standards, procedures and quality control issues and activities.
- Developing and implementing quality assurance plans, policies, and procedures for ICT systems and software solutions.
- Conducting ICT system audits and assessments to identify non-compliance with quality assurance standards, regulatory requirements and accreditation standards.
- Creating and overseeing manual and automated tests of software and systems.
- Developing corrective actions and improvement plans to address quality issues and non-compliance.
- Coordinating and collaborating with cross-functional teams to ensure consistent application of quality assurance processes and procedures.
- Ensurining compliance with Information security standards, data protection regulations, and industry guidelines.
- Providing oversight on test plans, test cases/scripts, and test reports
- Ensuring QA standards, process and procedures are followed in the IT projects
- Maintaining active participation in project teams for all phases of the IT projects
- Supporting Change Management processes and validates the adherence to IT policies and procedures for quality standards.
- Conducting tests that model business scenarios to validate that the system functions as intended and to expose risks related to unintended consequences.
- Complying with NBR policies and procedures.
Job Requirements
- Bachelor’s degree in Computer Science, Information Technology or related field.
- At least three (3) years of experience in IT Governance, Risk and Compliance (GRC)
- Professional certificates such as CEH, ISO 27001 Lead Auditor or Lead Implementor, CISA, or equivalent QA certifications is an added advantage.
Female candidates are encouraged to apply.
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