IT Technician at Rwanda Polytechnic (RP): (Deadline 3 June 2025)

Job responsibilities

• Maintain PCs, Laptop & Office Hardware snd identify and repair troubleshooting problems for data-processing tools; • setting up new computers, peripherals, and software applications for RTTI and employees. • Organize trainings for software users and suitable computer applications suitable for RTTI; • Performing data backups and ensuring the ability to recover data in case of system failure • Implementing and enforcing security strategies to protect RTTI data • Creating and managing user accounts, resetting passwords, and managing access levels. • Maintenance and troubleshooting of facilities of internet connectivity • Monitoring network performance, identifying and resolving network connectivity issues • Provide professional and technical advice to her/his supervisors. • Perform any other tasks assigned by her/his supervisor.

Qualifications

- 1
  Advanced diploma in Software Engineering
  
  0 Year of relevant experience

- 2
  Advanced diploma in Computer Science
  
  0 Year of relevant experience

- 3
  Advanced diploma in Computer Engineering
  
  0 Year of relevant experience

- 4
  Advanced Diploma in Electronics and Telecommunications
  
  0 Year of relevant experience

5
Advanced Diploma in Information Technology (IT)

0 Year of relevant experience

Required competencies and key technical skills

- 1
  Proficiency in Internet technologies and IT infrastructure (TCP/IP), WAN, LAN, MPLS, fixed and mobile telecommunications networks

- 2
  Interpersonal skills

- 3
  • Fluent in Kinyarwanda and English. Knowledge of French will be an added advantage

- 4
  Problem solving skills

- 5
  Understanding of specifications for different ICT equipment, PCs, Printers, scanners;

- 6
  Skills in Desktop Support, Network Administration and System Administration

- 7
  Knowledge of computer hardware/software technologies;

8
Ability to analyze technical issues, identify root causes, and implement solutions effectively.

Psychometric Languages

1
English

Psychometric Domains

1
Clear and Effective Communication

Communication skills
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