Job at MAGERWA Ltd: Head of Information Technology (Deadline: 25th August 2017 )

Job at MAGERWA Ltd: Head of Information Technology (Deadline: 25th August 2017 )


MAGERWA Ltd would like to hire a competent personnel for the following position:


Job Title: Head of Information Technology Management
Reports To: Deputy Chief Executive Officer
Direct Reports: Information Technology staff


Essential Knowledge/Experience 


1.Relevant degree and evidence of continuous professional development in an IT role


2.Good technical skills in LAN/WAN/ VPN, SOPHOS and CISCO Firewalls, CISCO switches and configuration and troubleshooting PC and server hardware


3.Good application support skills in supporting ERP applications and Financial applications (SAGE ACCPAC)


4.Strong troubleshooting and problem solving skills


5.Formal project management training and experience


6.Experience implementing medium to large projects including project scope, time line, resources required, communications


7.Experience of managing multiple IT vendors with concurrent project and SLA (Service Level Agreement) deliverables in a mixed vendor and platform environment


8.Experience leading a team in Agile software development


9.Experience designing, developing, testing, and deploying applications/systems using proven or emerging technologies, in a variety of technologies and environments


10.Experience with cloud and virtualization, operations, and automation


11.High level technical expertise especially on the Solution Architecture and cost analysis in mixed platform environment


 Desirable Knowledge/Experience


1.ITIL qualification


2.Professional certifications i.e. Microsoft Certified Systems Administrator (MCSA)


3.Professional certifications i.e. Cisco Certified Engineer (CNE)


4.Previous experience of working in the logistics industry


5.Knowledge of inventory management or logistics management systems


6.Experience of presenting to boards and executive teams




Required Skills (acquired by training or experience) 


1.Highly computer literate; with Business Analysis skills


2.Ability to translate organisational direction into specific team and individual job expectations, managing performance through effective monitoring, coaching, and feedback


3.Resource management — has skills to Influence results through appropriate staffing, budgetary management and maximization of available resources


4.Demonstrably effective at providing timely, concise, audience-appropriate information orally and in writing


5.Strategy – To create and maintain Information Technology & Management strategy in line with Management’s needs and in keeping up with current best practice the field of IT


6.Governance – To ensure Information technology and management are in-line with agreed strategy and HQ Policy and Audit Standards. To ensure that policy and strategy is in compliance with local government legislation and standards


7.Business Continuity – To develop and maintain the Major Incident, Disaster Recovery & Business Continuity plan for IT and to implement measures designed to safeguard the Information Technology and Management needs in the event of major incidents or disasters.


 Qualities (personal characteristics or traits)


1.Demonstrates personal integrity


2.Enthusiastic and positive – ‘can do’ attitude


3.Resourceful and outgoing


4.Highly innovative


5.Highly attentive to detail


6.Good sense of judgement




8.Driven by a desire to make improvements




Indicators of Success


1.Information Technology Management projects are delivered on time and meet their objectives


2.Delivery of operational plans to time and within budget, supported by appropriate IT systems


3.Information Systems and collected data are perceived by stakeholders to enhance the work of MAGERWA and Headquarters


4.Efficiency savings: better use of data leading to more informed decision-making, less paper, reduced duplication of information and process


5.Compliance with standards required by Headquarters


6.Improved staff skills and competencies


7.Better knowledge of our stakeholders resulting in improved service and user satisfaction


Interested candidates for this position should submit application letters, detailed Curriculum Vitae and diplomas and/or certificates to MAGERWA Secretariat Office not later than August 25th 2017 at 4.00 pm.




Kigali, 24th July 2017
NYONI Lambert
Chief Executive Officer


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