JOB AT Park Inn by Radisson : Sales Manager : ( Deadline : 03 August 2019 )
Feel Good
Park Inn by Radisson is continuing to expand its footprint around the world and provide stress-free experiences, good food, and upbeat environments.
Can you be our guests’ superhero and a dynamite problem solver? If feel goods come naturally to you, then here at the Park Inn by Radisson Hotel Kigali, we are looking for fun, passionate people just like you!
At the Park Inn by Radisson Kigali, we stand out together as one team and make memorable moments for our guests, because we are a hotel you can rely on
POSITION Sales Manager
NUMBER OF POSITION One
DEPARTMENT Sales
REPORTS TO Director of Sales
PRIMARY OBJECTIVE OF POSITION
To maximize hotel revenue and guest satisfaction by negotiating group business and coordinating the execution of group business with other departments in accordance with the sales business plan. The job incumbent should be active, proactive, and achieve results. All work is carried out in line with the hotel’s guidelines, sales business plan, The Radisson Hotel Group corporate guidelines and service concepts.
TASKS, DUTIES, AND RESPONSIBILITIES
MAXIMISES HOTEL REVENUE ACROSS KEY CUSTOMER SEGMENTS
Achieves budgeted goals by executing sales activities within assigned market segment.
Makes an applicable number of sales calls per week, included in the number is site inspections, follow-ups.
Assists in the development of annual sales goals.
Assists in the completion of reports.
Ensure own function operates within cost restraints.
Maintains effective internal and external communication.
Meets budgeted sales and profit margins by soliciting, selling, and confirming business as required.
Prepares proposals with the Director of Sales that are geared to maximize profit while satisfying guest needs.
Utilizes the “sales success” techniques.
Uses outside sales call to solicit existing and new guests
Qualifies perspective leads.
Conducts on-site client inspections and entertainment.
Contacts in-house guests to foster additional business, repeat bookings, or referrals to other Radisson hotels
Coordinates activities related to booked business with other departments
Communicates guests’ requests to all departments in an effective and timely manner
Ensures maximum occupancy on a daily basis by performing follow-ups on the progress of groups and other business books.
Increases sales volume and profitability by formulating and executing projects for all market areas as stated in the business plan
Develops plans, special sales activities, and promotions for assigned market segments.
Conducts market analysis to determine guest needs, occupancy potential, desired rates, etc…
Communicates requests for special accommodation and suites
Prepares accurate forecasts as requested
Pre-blocks all special requests or VIP accommodations accurately.
Keeps Sales Department informed of the group booking status
Communicates with Front Office Manager all Group VIP’s for appropriate treatment
Ensure all reservations are tracked correctly for statistical purposes
Follows up on commissions and other fees paid to travel agencies etc.
Liases with the Accounts Payable Department regarding credit issues
Seek business opportunities for other hotels within the Region while conducting sales calls (primary focus being hotel employed at)
Thorough research to be conducted during customer meetings in order to avoid information duplication sourcing.
Sales leads to be sent to the Director of Sales /Sales Manager of a hotel where an opportunity exists.
Monthly sales lead list to be maintained and sent to the hotel sales team
EXPERIENCE*
Requires a minimum of two years related experience in the hospitality industry or any other industry
Required Documents:
Application letter
Copies of academic qualification.
Updated curriculum vitae.
Copy of National ID.
To apply for this exciting and rewarding opportunity, please forward your resume addressed to Human Resource Manager, via email only on hr.kigali@parkinn.com not later than 3rd August 2019.
Only shortlisted candidates shall be contacted.
By sending in your application, you consent to Parkinn by Radisson running a background check on your record.
Yours,
HR Department.
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