Job Title: Head of Programming
Reports To: Country Representative
Country/Location: Rwanda (Kigali)
Catholic Relief Services — United States Conference of Catholic Bishops (CRS) carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.
CRS has been present in Rwanda since 1960, and currently implements projects in nutrition, agriculture, youth entrepreneurship and peacebuilding. The Country Program has around 60 staff, including four expatriates, and implements its projects through local and international partners, with strong coordination/collaboration with Government of Rwanda structures. The FY19 program value is approximately $9 million. In 2015, CRS/Rwanda was awarded the Gikuriro program, a 5-year $25m USAID-funded integrated nutrition and WASH program. The Gikuriro program is managed by a Chief of Party reporting to the Country Representative. The Head of Programming (HoP) is responsible for providing technical leadership and oversight for all other programs, as well as ensuring effective technical linkages with the Gikuriro program.
As a member of the Country Program (CP) Leadership Team, the HoP will provide strategic direction, leadership, and management of the CP’s programming to ensure the establishment and successful implementation of high-quality programs serving the poor and vulnerable. The HoP’s leadership, management and knowledge will ensure that the CP delivers high-quality programming and continuously works towards improving the impact of its programming. The HoP also leads and oversees activities to strengthen the capacities of partners in the design and implementation of high impact programs. The position is based in Kigali, but with an expectation of travel to support field programming around 30% of the time.
- In collaboration with the Country Representative (CR) provide strategic direction for the design of the CP strategic frameworks and plans, including the development of resource mobilization strategies to optimize the impact of programming interventions in line with regional and agency strategic priorities.
- Lead high-quality project design incorporating project management standards and MEAL methods, appropriate to scope, context and technical requirements of projects. Coordinate planning of activities across various projects from different sectors to ensure integration of program interventions and efficiency in implementation.
- Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, and complete performance assessment for direct reports. Contribute to developing staffing plans for projects and to the recruitment process of senior project staff.
- Create and maintain proper conditions for learning, across all programs within the Rwanda portfolio. Establish a safe environment for sharing of ideas, solutions, and difficulties and the capacity to detect, analyze and respond quickly to deficiencies. Promote accountability, learning and knowledge management overseeing implementation of the MEAL policy, as well as cross-sectoral and cross-department learning.
- Ensure effective use and stewardship of resources. Coordinate with CP operations leads to ensure appropriate project budgeting, procurement & logistics planning and effective budget management. Oversee preparation and submission of high quality reports.
- In coordination with resource mobilization staff, lead positioning and capture efforts, oversee the business development cycle and ensure the submission of high quality proposals per agency and donor standards.
- Oversee the identification, assessment and strengthening of appropriate partnerships and the appropriate application of partnership concepts, tools and approaches.
- Ensure technical assistance and capacity strengthening for project teams and partners in project management standards and related MEAL, business development and operational activities. Identify training opportunities, develop training curriculums and deliver trainings.
Background, Experience & Requirements:
Education and Experience
- Master’s Degree in International Development, International Relations or relevant field.
- Minimum of five years of relevant field-based program management, at least three years of middle/senior management experience.
- Experience in the development of successful proposals, reports, strategic alliances, project design, project management, and monitoring and evaluation.
- Experience in partner capacity strengthening, staff development, training, and mentoring, as well as in team building and strategic planning initiatives. Experience working with Church partners a plus
- Experience in community development, community mobilization, or similar grassroots, self-help initiatives.
- Experience in project grants management, including project design, budget preparation, expenditure tracking, monitoring and evaluation, reporting, etc., preferably for projects funded by multiple public donors, including USAID.
- Experience with successful business development activities capturing public and/or private donor funding.
- Excellent English writing skills.
- Staff management experience and abilities that are conducive to a learning environment.
- Experience and abilities in capacity strengthening – developing curricula and facilitating trainings.
- Experience using MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information and budget management systems, and knowledge sharing networks.
- Excellent strategic, analytical, systems thinking, and problem-solving skills, with capacity to see the big picture and ability to make sound judgment and decisions.
- Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.
- Team leadership abilities
- Presentation and facilitation skills
- Proactive, resourceful, solutions oriented and results-oriented
Required/Desired Foreign Language
- Fluent English required
- Working ability (oral) in French preferred
- Up to 30% travel to the field required
Key Working Relationships:
Supervisory: Nine program managers in the sectors of Nutrition, Agriculture, Youth Employment and Peacebuilding.
Key Internal: Country Representative, Operations Manager, Chief of Party — Gikuriro, Finance Manager, Internal Audit, CARO Deputy Regional Director for Program Quality, CARO Regional Technical Advisors
Key External: Donors; UN agencies; Government of Rwanda technical ministries; peer international and local NGOs; Caritas Rwanda and Caritas Internationalis agencies
Agency Behavioral Competencies (for all CRS Staff):
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
- Accountability and Stewardship
- Builds relationships
- Develops talent
- Continuous Improvement and Innovation
- Strategic Mindset
Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
Equal Opportunity Employer