Liquidation and Partner Support Specialist at MTN Mobile Money: (Deadline 8 September 2023)
- Facilitate daily Merchants and MoMo Fees Liquidations.
- Track the Merchant’s queries and ensure they are addressed on time.
- Handle with urgency any Mobile money related query from field staffs, service centers, call centers, franchises, mobile money agents, clients, etc
- Timely support to Mobile Money partners in relation to liquidations matters.
- Ensure all SLAs between MMRL and partners are respected.
- Ensure proper documentation/Filing of all liquidation forms.
- Ensure both real-time and manual liquidations are done as per required standards.
- Attend and close all audit-related issues arising from the respective section.
- Assist clients in understanding the value proposition and range of Finco products and services.
- Support with the ECW/EWP22 tests where required.
- Assist to initiate supplier invoices for payment in automation.
- Work closely with the other teams within OpCo as well as other support functions to optimize the revenue generation opportunity.
- Perform all daily central operations as they arise.
- Handle any other task that might be assigned by the supervisor.
- Bachelor’s Degree in Finance or Accounting or any other related field.
- 2 Years’ experience in Finance Operation of banking or Fintech.
- Ability to balance workload, deal with multiple priorities and ability to work within
a team in a changing environment.
All interested candidates are requested to send their application letters and updated curriculum vitae together with copies of their academic credentials no later than 08th September 2023. Through the job application platform or send an email with requirements to: jobs2.RW@mtn.com.
We strongly encourage applications from women and/or individuals with disabilities.
Note: Only qualified applicants will be contacted within 14 days of their submission.
MTN Rwanda PLC is an equal-opportunity employer.
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